Background information about the job or company (e.g., role context, company overview)

Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...

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Our client in hospitality seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.

Responsibilities or duties

• Handle and follow up on enquiries via calls, emails and digital platforms.
• Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
• Welcome visitors and direct them to the appropriate department.
• Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
• Generate leads and follow up on prospects.
• Qualify leads and generate quotes or proposals, invoices etc
• Onboarding new clients, preparation of client service contracts.
• Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
• Coordinating the creation and delivery of marketing materials and content.
• Brainstorm and conceptualize proposals for clients.
• Keep abreast of competitor activity and market trends.
• Promoting the company’s existing service offerings and introducing new products and services to the market.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints.
• Compiling of individual sales report as per the company requirements.
• Preparing weekly activity reports, petty cash , operation reports as required.
• Liaising with clients, suppliers and other stakeholders as required.
• Ensuring that the office operations and resources are at optimal at all times.
• Any other duties as assigned.

Qualifications or requirements (e.g., education, skills)

Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.

Proficiency in Microsoft Office Suite

Experience needed

At least 2 years’ work experience.

• Handle and follow up on enquiries via calls, emails and digital platforms.
• Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
• Welcome visitors and direct them to the appropriate department.
• Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
• Generate leads and follow up on prospects.
• Qualify leads and generate quotes or proposals, invoices etc
• Onboarding new clients, preparation of client service contracts.
• Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
• Coordinating the creation and delivery of marketing materials and content.
• Brainstorm and conceptualize proposals for clients.
• Keep abreast of competitor activity and market trends.
• Promoting the company’s existing service offerings and introducing new products and services to the market.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints.
• Compiling of individual sales report as per the company requirements.
• Preparing weekly activity reports, petty cash , operation reports as required.
• Liaising with clients, suppliers and other stakeholders as required.
• Ensuring that the office operations and resources are at optimal at all times.
• Any other duties as assigned.

• Great interpersonal skills.
• Persuasion and Negotiation skills.
• Results Oriented.
• Outstanding written and verbal communication skills.
• Exceptional organizational and time management skills.
• Strong crisis management skills
• High Integrity.
• Proficiency in Microsoft Office Suite

• Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
• Proficiency in Microsoft Office Suite