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Vacancy title:
Officer, Card Operations
[Type: FULL_TIME, Industry: Finance, Category: Admin & Office]
Jobs at:
Standard Bank Kenya
Deadline of this Job:
Monday, October 13 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Monday, September 29 2025, Base Salary: Not Disclosed
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JOB DETAILS:
At Standard Bank, we are committed to driving Africa’s growth by delivering financial solutions that empower businesses, individuals, and communities. We strive to be more than just a bank — we are a trusted partner in creating opportunities and enabling progress across the continent.
To achieve this, we invest in talented, passionate, and driven professionals who can deliver with excellence while living our values. We are currently offering exciting opportunities in Nairobi for individuals ready to take the next step in their careers. Whether your expertise lies in operations, analysis, product development, or financial reporting, you’ll find your place with us.
Explore our available roles below:
The Officer, Card Operations will be responsible for overseeing and supporting day-to-day card-related processes to ensure smooth service delivery. This role focuses on ensuring compliance, operational efficiency, and customer satisfaction in card operations.
Key Responsibilities
- Manage card issuance, activation, replacements, and maintenance within agreed turnaround times.
- Monitor transaction processing to ensure accuracy and compliance with internal controls and regulatory standards.
- Resolve operational issues related to card services, liaising with internal teams and external service providers.
- Support reconciliation of card transactions and investigate discrepancies promptly.
- Provide guidance to branch and frontline teams on card-related processes and issue resolution.
- Maintain detailed records and reports on card operations for performance monitoring.
- Contribute to process improvement initiatives to enhance card services and customer experience.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
interested applicant please, Click here to apply
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