Background information about the job or company (e.g., role context, company overview)

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

Responsibilities or duties

AWARD Training Activities Coordination (in person, virtual and blended):

Seamlessly coordinate AWARD training activities for its fellowship programs and partner institutions in fulfilment of AWARD’s mandate by undertaking the following:

• Timely planning, scheduling, and execution of courses as per the AWARD workplan.
• Course materials are prepared according to AWARD’s training standards.
• Training venue requirements outlined and shared with operations and other relevant units.
• Effectively communicate with participants regarding course schedules, course requirements, pre-course activities, deadlines, and monitor progress.
• Administer course assessments, monitor progress and generate reports.
• Provide support during actual delivery by ensuring training tools and equipment are available and in working condition and trainers’ and participants’ needs are addressed.
• Provide online technical support during virtual training events by
  • Configuring breakout rooms, polls, waiting rooms, registration, interpretation channels, captions, and recordings.
  • Orienting trainers, staff, and participants on virtual delivery tools and best practices.
• Maintain accurate records of training attendance, completion, training and evaluation reports.
• Attend inter-unit meetings supporting training deliveries.

Curriculum Design and Content Development:

Actively participate in planning and design of curriculum for in-person and virtual AWARD courses by undertaking the following: –

• Together with subject matter experts, participate in the design, development, review, and updates of the AWARD courses curriculum and content.
• Develop learning modules that integrate synchronous (live) and asynchronous (self-paced) learning components.
  • Integrate inclusive and accessible learning practices into course design.
  • Develop pre-course and post-course learning activities to extend learning beyond live sessions.
• Develop facilitator guides, learner guides, workbooks, and session plans for in-person, virtual, and hybrid delivery.
• Ensure content is optimized for delivery through the Learning Management System (LMS).
• Review and update existing curricula to ensure relevance, quality, and alignment with emerging trends and AWARD training standards.
• Recommend and incorporate digital learning tools and technologies for both in-person and virtual trainings that enhance learner engagement and collaboration.

Trainers and Resource Persons Management:

Manage the contracts and terms of reference of AWARD Trainers and other training resource persons in compliance with ICRAF and AWARD guidelines by undertaking the following: –

• Support the recruitment and onboarding of trainers and other resource persons.
• Maintain and update trainers’ database, areas of expertise and qualifications matrix.
• Actively participate in the allocation of trainers to various training activities as per AWARD’s workplan.
• Help prepare training budgets related to trainers’ engagement, training materials, and tools.
• Assist in drafting, reviewing, and processing trainer contracts, service agreements, and TORs.
• Ensure all trainer contracts are signed and filed in the designated folders.
• Track contract timelines, expiration dates, and renewals of training service providers.
• Ensure compliance with HR, procurement, or donor-related requirements.
• Maintain records of trainer payments and provide the Finance Unit with relevant documentation to facilitate payment processing.
• Ensure that trainers receive training briefs, programs, training materials, travel and logistical support.
• Attend and provide feedback during training post-session debrief with the trainers.

Knowledge Management:

Manage the knowledge management of the AWARD training courses content, resources, tools and Learning Community Portal by undertaking the following: –

• Ensure physical and digital learning resources such as workbooks, slides, handouts, reports (training and evaluation), learning aids are filed and easily accessible.
• Support the development and maintenance of vibrant learning resources repositories to serve AWARD training courses
• Assist in collecting, organizing, and categorizing training materials and reports.
• Ensure consistency, quality, and accuracy of information stored in knowledge systems.
• Gather reports, analyze participants’ and facilitators’ feedback, and share with relevant units
• Ensure current virtual learning platforms and digital collaboration tools are updated, available, and accessible when required
• Assist with analyzing learning portal usage and identifying gaps or improvement areas.
• Provide support to staff in accessing or retrieving training-related materials.

Pre-course and Post-training Follow-up:

Support to develop, administer and follow up pre and post-training activities to participants by undertaking the following: –

• Customize existing pre-course activities
• Communicate pre-course activities and requirements to participants
• Administer assessments test surveys
• Generate reports
• Disseminate the reports/feedback
• Follow up on participants’ post-training requirements/expected outputs.
• Undertake continuous improvement and innovation by conducting periodic curriculum reviews based on participant feedback, learning analytics, and organizational priorities.
• Review training materials to ensure consistency, instructional quality, branding, and accessibility.

Liaison person with AWARD Training Stakeholders:

Maintain cordial working relationships with partner institutions, development partners, and other related stakeholders to ensure seamless delivery of AWARD courses by doing the following tasks:-

• Assist in facilitating communication between training partners, participants, and AWARD.
• Schedule and document meetings with stakeholders.
• Follow up on action items, requests from participants, trainers and related stakeholders.
• Maintain a contact database of key stakeholders and partners.
• Prepare formal congratulatory messages to AWARD training alumni and stakeholders for key milestones as and when necessary.
• Follow up on disputes or complaints from participants and trainers and have them addressed by the relevant units/office

Qualifications or requirements (e.g., education, skills)

Experience needed

Master’s degree in education, or training and development, and/or related fields

At least 5 years of progressive experience in capacity development, managing training programs, preferably in an international or regional organization.

Professional certification in virtual facilitation and learning technologies, e-learning instructional design

Demonstrated experience providing technical support in virtual and blended learning using digital learning technologies and learner engagement techniques.

Experience administering a Learning Management System (LMS).

Experience providing technical support during live online events

Working knowledge of the French language would add value given that we now have partners and participants from francophone countries.

Ability to manage and lead hybrid teams.

Expertise and experience in delivering training or capacity development intervention on gender-responsive approaches in agrifood systems, would be an added advantage.

• Timely planning, scheduling, and execution of courses as per the AWARD workplan.
• Course materials are prepared according to AWARD’s training standards.
• Training venue requirements outlined and shared with operations and other relevant units.
• Effectively communicate with participants regarding course schedules, course requirements, pre-course activities, deadlines, and monitor progress.
• Administer course assessments, monitor progress and generate reports.
• Provide support during actual delivery by ensuring training tools and equipment are available and in working condition and trainers’ and participants’ needs are addressed.
• Provide online technical support during virtual training events by Configuring breakout rooms, polls, waiting rooms, registration, interpretation channels, captions, and recordings.
• Orienting trainers, staff, and participants on virtual delivery tools and best practices.
• Maintain accurate records of training attendance, completion, training and evaluation reports.
• Attend inter-unit meetings supporting training deliveries.
• Together with subject matter experts, participate in the design, development, review, and updates of the AWARD courses curriculum and content.
• Develop learning modules that integrate synchronous (live) and asynchronous (self-paced) learning components.
• Integrate inclusive and accessible learning practices into course design.
• Develop pre-course and post-course learning activities to extend learning beyond live sessions.
• Develop facilitator guides, learner guides, workbooks, and session plans for in-person, virtual, and hybrid delivery.
• Ensure content is optimized for delivery through the Learning Management System (LMS).
• Review and update existing curricula to ensure relevance, quality, and alignment with emerging trends and AWARD training standards.
• Recommend and incorporate digital learning tools and technologies for both in-person and virtual trainings that enhance learner engagement and collaboration.
• Support the recruitment and onboarding of trainers and other resource persons.
• Maintain and update trainers’ database, areas of expertise and qualifications matrix.
• Actively participate in the allocation of trainers to various training activities as per AWARD’s workplan.
• Help prepare training budgets related to trainers’ engagement, training materials, and tools.
• Assist in drafting, reviewing, and processing trainer contracts, service agreements, and TORs.
• Ensure all trainer contracts are signed and filed in the designated folders.
• Track contract timelines, expiration dates, and renewals of training service providers.
• Ensure compliance with HR, procurement, or donor-related requirements.
• Maintain records of trainer payments and provide the Finance Unit with relevant documentation to facilitate payment processing.
• Ensure that trainers receive training briefs, programs, training materials, travel and logistical support.
• Attend and provide feedback during training post-session debrief with the trainers.
• Ensure physical and digital learning resources such as workbooks, slides, handouts, reports (training and evaluation), learning aids are filed and easily accessible.
• Support the development and maintenance of vibrant learning resources repositories to serve AWARD training courses
• Assist in collecting, organizing, and categorizing training materials and reports.
• Ensure consistency, quality, and accuracy of information stored in knowledge systems.
• Gather reports, analyze participants’ and facilitators’ feedback, and share with relevant units
• Ensure current virtual learning platforms and digital collaboration tools are updated, available, and accessible when required
• Assist with analyzing learning portal usage and identifying gaps or improvement areas.
• Provide support to staff in accessing or retrieving training-related materials.
• Customize existing pre-course activities
• Communicate pre-course activities and requirements to participants
• Administer assessments test surveys
• Generate reports
• Disseminate the reports/feedback
• Follow up on participants’ post-training requirements/expected outputs.
• Undertake continuous improvement and innovation by conducting periodic curriculum reviews based on participant feedback, learning analytics, and organizational priorities.
• Review training materials to ensure consistency, instructional quality, branding, and accessibility.
• Assist in facilitating communication between training partners, participants, and AWARD.
• Schedule and document meetings with stakeholders.
• Follow up on action items, requests from participants, trainers and related stakeholders.
• Maintain a contact database of key stakeholders and partners.
• Prepare formal congratulatory messages to AWARD training alumni and stakeholders for key milestones as and when necessary.
• Follow up on disputes or complaints from participants and trainers and have them addressed by the relevant units/office

• Virtual facilitation
• Learning technologies
• E-learning instructional design
• Digital learning technologies
• Learner engagement techniques
• Learning Management System (LMS) administration
• Technical support for online events
• French language proficiency (added value)
• Managing and leading hybrid teams
• Gender-responsive approaches in agrifood systems (added advantage)

• Master’s degree in education, or training and development, and/or related fields
• Professional certification in virtual facilitation and learning technologies, e-learning instructional design