Brief Description

Reporting to the Principal Officer – Information Risk, the position is responsible for assuring oversight on Information Risk by implementing a comprehensive programme to assess and mitigate current and emerging risks that impact the integrity, availability, accountability and confidentiality of information assets and the information environment in accordance with compliance and regulatory requirements. The position will be within the ERM C.O.E while supporting various squads in information risk assurance.

Key Responsibilities

• Development d review and review of Information and cyber security policies, standards, Guidelines and procedures across the company and the monitoring thereof.
• Review and ensure adequate policies are implemented to manage information risk across the company.
• Offer specialist guidance & advisory to the agile teams and other business units for timely assurance of key/special projects.
• Provide guidance in the interpretations of current policies related to specific situations as they arise.
• Create awareness on the policies in place across the company.
• Conduct policy exception reviews
• Coordinate/facilitate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company bi-annually.
• Follow up and ensure agree upon action points are implemented effectively and on time.
• Perform ad-hoc risk assessments as per managements request
• Offer guidance on security risks on emerging threats and advise the business accordingly
• Develop and embed appropriate information risk awareness initiatives across the business
• Extend the security awareness culture to the customers and other critical stakeholders.
• Offer guidance on the planning, implementation, monitoring and review of ISMS.
• Provide and support the custodians of information security monitoring tools in defining

QUALIFICATIONS

• Degree in IT, Business Information Systems (or related technical field) from a recognized university
• Experience working with agile methodologies, such as scrub and Kanban
• Holder of at least on of the following certifications: CISA, CISM or CISSP
• At least 5 years proven working experience in operational management of Information Systems / Information Security / Information Systems Audit role, or proven experience in business process assurance and/or risk analysis preferably in a telecommunications environment
• Detailed knowledge of GSM and IT Networks is essential

Brief Description;

The role will report administratively to the Senior Manager Data & Analytics. The role holder will deliver on Business Intelligence & Analytics requirements from business units and proactively identify and provide timely and accurate data through analytics to aid decision making & product development.

Job Responsibilities;               

• Embedded within business units to ensure requirements for reporting & analysis are delivered in a timely manner and reporting automation is prioritized and delivered
• Work closely with business unit to understand business reporting requirements, determine relevant databases/data sources and generate insights for decision making. Design and develop end user dashboards and provide proactive assurance on BI numbers as the single source of truth
• Handle large datasets and conduct adhoc analyses to help decision making and drive customer experience initiatives. The work will involve identifying cross-functional data, preparing data, summarizing and tabulating the results in standard BI front end applications
• Champion self- service/ data fetch culture for reporting by users within the business units
• Responsible for cross tabbing qualitative market intelligence and insights from the regions to explain outlier KPI movements including linking of lead and lag measures.
• Embedding RTC productivity and efficiency within real-time automated cross channel view dashboards.
• Providing omni-channel dashboards to allow 360-degree insights on customer behavior.
• Responsible for setting up tracking mechanism to monitor various analytics programs (cross-sell, pricing, etc.), conducting deep dives into success/failure of those programs and incorporate learnings in future programs
• Align requirements to overall defined priorities for analytics and manage delivery within strict timelines
• Ensure Analytics requirements and programs align to data governance standards defined
• Analyze and guide on analytical tools best fit to deliver business requirements
• Participate and support customer experience initiatives and provide insights through the use of analytics
• Actively participate in the design and migration from the current BI platform to the new Big data platform
• Liaise closely with digital IT, Tribes and PMO to ensure that new products and services are delivered with the right and relevance level of reporting before they go live.

QUALIFICATIONS

• Bachelors or Masters in Software Engineering, Statistics, Econometrics, Math or any related field
• 3-5 years of experience in generating business insights by running adhoc analysis (trend and distribution analysis) and have good commercial understanding
• Expertise in various BI and analytics tools such and Oracle OBIEE, Business Objects, Tableau, Qlick View or MicroStrategy
• Experience in setting up datamarts, designing and developing ETL and reporting dashboards
• Analytics experience in one or more of these areas: campaign management, sales, credit scoring product design, pricing, supply chain, network, customer care would be an added advantage
• Good communication and presentation (oral and written) skills
• Experience in telecom, financial services or similar industries
• Hands-on experience in statistical modeling would be an added advantage. Statistical experience can include developing regression models, factor analysis, clustering, decision trees, etc.
• Proficiency in using the Hyperion Financial Management system for planning and reporting