Job descriptions & requirements

Responsibilities

• Assist in the daily coordination and deployment of personnel to various client sites.
• Monitor attendance, shift allocations, relievers, and staff scheduling to ensure smooth operations.
• Conduct routine supervision visits and inspections to confirm compliance with company procedures and client requirements.
• Respond promptly to operational incidents, emergencies, alarms, and client concerns.
• Prepare and submit daily, weekly, and incident reports accurately and on time.
• Maintain proper records of deployments, occurrence books, leave schedules, and staff movements which includes assisting in Pick Ups and Drops offs.
• Liaise with clients on operational matters and ensure customer satisfaction is maintained at all times.
• Assist in investigations of incidents, thefts, accidents, breaches, or disciplinary matters.
• Coordinate staff replacements, emergency relievers, and shift changes when necessary.
• Support recruitment, induction, and on-site training of personnel where required.
• Conduct spot checks to ensure staff remain alert and effective.
• Ensure company vehicles, motorcycles, radios, and operational equipment are properly utilized and maintained.
• Assist in enforcing company policies, operational standards, and procedures.
• Work closely with the Operations Manager and Supervisors to improve service delivery and operational efficiency.
• Deliver documents, uniforms, operational equipment, and other materials to various sites
• Maintain professionalism, confidentiality, and discipline while representing the company.
• Perform any other duties assigned by management.

Requirements / Qualifications

• Degree in Security Management, Criminology, Business Administration, or a related field is an added advantage.
• Previous experience in security operations or supervision is preferred.
• Good communication, report writing, and interpersonal skills.
• Ability to work under pressure and respond to emergencies effectively.
• Computer knowledge, including Microsoft Office applications.
• Must possess a valid driving license and be able to drive confidently.
• Ability to ride a motorcycle/bike is an added advantage.
• Strong organizational and problem-solving skills.
• Willingness to work flexible hours, including nights, weekends, and public holidays when required

• Assist in the daily coordination and deployment of personnel to various client sites.
• Monitor attendance, shift allocations, relievers, and staff scheduling to ensure smooth operations.
• Conduct routine supervision visits and inspections to confirm compliance with company procedures and client requirements.
• Respond promptly to operational incidents, emergencies, alarms, and client concerns.
• Prepare and submit daily, weekly, and incident reports accurately and on time.
• Maintain proper records of deployments, occurrence books, leave schedules, and staff movements which includes assisting in Pick Ups and Drops offs.
• Liaise with clients on operational matters and ensure customer satisfaction is maintained at all times.
• Assist in investigations of incidents, thefts, accidents, breaches, or disciplinary matters.
• Coordinate staff replacements, emergency relievers, and shift changes when necessary.
• Support recruitment, induction, and on-site training of personnel where required.
• Conduct spot checks to ensure staff remain alert and effective.
• Ensure company vehicles, motorcycles, radios, and operational equipment are properly utilized and maintained.
• Assist in enforcing company policies, operational standards, and procedures.
• Work closely with the Operations Manager and Supervisors to improve service delivery and operational efficiency.
• Deliver documents, uniforms, operational equipment, and other materials to various sites
• Maintain professionalism, confidentiality, and discipline while representing the company.
• Perform any other duties assigned by management.

• Good communication, report writing, and interpersonal skills.
• Ability to work under pressure and respond to emergencies effectively.
• Computer knowledge, including Microsoft Office applications.
• Must possess a valid driving license and be able to drive confidently.
• Ability to ride a motorcycle/bike is an added advantage.
• Strong organizational and problem-solving skills.
• Willingness to work flexible hours, including nights, weekends, and public holidays when required

• Degree in Security Management, Criminology, Business Administration, or a related field is an added advantage.
• Previous experience in security operations or supervision is preferred.