About Ampersand Group

Ampersand Group is a leading provider of innovative and sustainable energy solutions, committed to driving positive change in the communities we serve. We are passionate about renewable energy and its potential to transform lives.

Role Overview

We are seeking a highly organized and proactive Operations Coordinator to join our dynamic team. The Operations Coordinator will play a crucial role in ensuring the smooth and efficient day-to-day operations of our company. This role requires a detail-oriented individual with excellent communication and multitasking skills.

Responsibilities

• Coordinate and manage daily operational activities.
• Assist in the planning and execution of projects.
• Manage schedules, appointments, and travel arrangements.
• Maintain and organize company records and documentation.
• Liaise with internal departments and external stakeholders.
• Support the management team with administrative tasks.
• Handle inquiries and resolve operational issues promptly.
• Contribute to the continuous improvement of operational processes.

Qualifications

• Bachelor’s Degree or Higher Diploma in Business, Logistics, Operations Management, or a related field.
• Minimum 3 years’ experience in fleet coordination, logistics support, operations, or customer service.
• Experience working in fast-paced operational environments with real-time response requirements supervising or coordinating small teams
• Good understanding of fleet scheduling, dispatching, route planning, and basic vehicle/motorcycle operations.
• Experience resolving escalated customer or technical issues with professionalism and empathy.
• Excellent communication and interpersonal skills both written and verbal to engage effectively with customers and technical teams.
• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
• Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a growing and impactful industry.
• A supportive and collaborative work environment.
• Professional development and growth opportunities.

• Coordinate and manage daily operational activities.
• Assist in the planning and execution of projects.
• Manage schedules, appointments, and travel arrangements.
• Maintain and organize company records and documentation.
• Liaise with internal departments and external stakeholders.
• Support the management team with administrative tasks.
• Handle inquiries and resolve operational issues promptly.
• Contribute to the continuous improvement of operational processes.

• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Proactive and self-motivated with a keen eye for detail.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience as an Operations Coordinator or in a similar administrative role.
• Experience in the energy sector is an added advantage.