Operations Manager
2026-08-17T06:24:21+00:00
Jawabu Biashara
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https://jawabubiz.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Business Operations,Management,Sales & Retail
2026-08-20T17:00:00+00:00
8
This is a senior position and the fulcrum of the business operations within the institution. The position reports to the Director of Operations.
Responsibilities or duties
The key deliverable for the role is Growth | Scale & Budget, Quality portfolio and staff productivity.
This role also involves overseeing sales strategies and enhance market presence to optimize on lead generation, and setting clear objectives to achieve Institutional goals.
Managing and mentoring business development teams to achieve organizational goal.
The role ensure that business risks are mitigated ensures policy compliance, and protects company interests in a dynamic market to enhance operational success.
The position requires a field biased professional (75% of the time), conscious on growth, quality and with good business execution strategies.
The role is focused especially on managing internal customers (the staff), external customers and other related business stakeholders.
Qualifications or requirements
- Minimum Bachelor’s degree in Business, Business Management, or other related fields.
- Outstanding leadership abilities that are performance based.
- Excellent written and verbal communication skills. Further, demonstrate analytical thinking and business insights.
- Strong MS Suite skills / Google Sheets and records / tracker management / data analytic skills.
- High ethical standards with unquestionable integrity and confidentiality.
Experience needed
At least 3 years’ hands-on experience in a senior management position in Microfinance sector. With roles including managing field offices and the leadership of field teams.
Worked in an environment that especially delivers secured facilities through log book and has good appreciation of micro and impact-based solutions.
- Growth | Scale & Budget, Quality portfolio and staff productivity.
- Overseeing sales strategies and enhance market presence to optimize on lead generation, and setting clear objectives to achieve Institutional goals.
- Managing and mentoring business development teams to achieve organizational goal.
- Ensure that business risks are mitigated ensures policy compliance, and protects company interests in a dynamic market to enhance operational success.
- Managing internal customers (the staff), external customers and other related business stakeholders.
- Outstanding leadership abilities that are performance based.
- Excellent written and verbal communication skills.
- Analytical thinking and business insights.
- Strong MS Suite skills / Google Sheets and records / tracker management / data analytic skills.
- High ethical standards with unquestionable integrity and confidentiality.
- Minimum Bachelor’s degree in Business, Business Management, or other related fields.
- At least 3 years’ hands-on experience in a senior management position in Microfinance sector.
- Experience managing field offices and the leadership of field teams.
- Experience in an environment that delivers secured facilities through log book.
- Good appreciation of micro and impact-based solutions.
JOB-6a82a915638db
Vacancy title:
Operations Manager
[Type: FULL_TIME, Industry: Financial Services, Category: Business Operations,Management,Sales & Retail]
Jobs at:
Jawabu Biashara
Deadline of this Job:
Thursday, August 20 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, August 17 2026, Base Salary: Not Disclosed
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JOB DETAILS:
This is a senior position and the fulcrum of the business operations within the institution. The position reports to the Director of Operations.
Responsibilities or duties
The key deliverable for the role is Growth | Scale & Budget, Quality portfolio and staff productivity.
This role also involves overseeing sales strategies and enhance market presence to optimize on lead generation, and setting clear objectives to achieve Institutional goals.
Managing and mentoring business development teams to achieve organizational goal.
The role ensure that business risks are mitigated ensures policy compliance, and protects company interests in a dynamic market to enhance operational success.
The position requires a field biased professional (75% of the time), conscious on growth, quality and with good business execution strategies.
The role is focused especially on managing internal customers (the staff), external customers and other related business stakeholders.
Qualifications or requirements
- Minimum Bachelor’s degree in Business, Business Management, or other related fields.
- Outstanding leadership abilities that are performance based.
- Excellent written and verbal communication skills. Further, demonstrate analytical thinking and business insights.
- Strong MS Suite skills / Google Sheets and records / tracker management / data analytic skills.
- High ethical standards with unquestionable integrity and confidentiality.
Experience needed
At least 3 years’ hands-on experience in a senior management position in Microfinance sector. With roles including managing field offices and the leadership of field teams.
Worked in an environment that especially delivers secured facilities through log book and has good appreciation of micro and impact-based solutions.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
If you meet the qualifications for any of the positions listed above, please send your application and CV
The deadline for applications is 20th August 2026.
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