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Operations Supervisor job at Q-Sourcing Servtec Group
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Operations Supervisor
2025-05-05T08:45:04+00:00
Q-Sourcing Servtec Group
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8037/logo/q.jpeg
FULL_TIME
 
Nairobi
Nairobi
00100
Kenya
Human Services
Business Operations
KES
 
MONTH
2025-05-19T17:00:00+00:00
 
Kenya
8

Operations Supervisor

Our client in the Security Industry is seeking to recruit an Operations Supervisor who will be responsible to supervise daily security operations, manage security personnel, and ensure the safety and protection of client’s assets and premises. The Operations Supervisor will also ensures compliance with safety procedures, incident response, and high standards of vigilance.

DUTIES & RESPONSIBILITIES:

  • Oversee and coordinate security guards across assigned posts.
  • Prepare duty rosters and ensure full coverage of shifts.
  • Document and report incidents accurately and promptly.
  • Conduct security briefings and train guards on protocols, emergency response, and customer service.
  • Ensure guards understand post orders and standard operating procedures (SOPs)
  • Submit daily, weekly, and incident reports to management
  • Respond to client inquiries, complaints, or service issues promptly
  • Address operational issues as they arise and escalate complex problems when necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Diploma/Degree in Criminology, Security Management, or related field.
  • At least 3–5 years of experience in security operations, with 1–2 years in a supervisory role.
  • Strong leadership and decision-making skills
  • Excellent observational and analytical abilities
  • Clear communication and interpersonal skills
Oversee and coordinate security guards across assigned posts. Prepare duty rosters and ensure full coverage of shifts. Document and report incidents accurately and promptly. Conduct security briefings and train guards on protocols, emergency response, and customer service. Ensure guards understand post orders and standard operating procedures (SOPs) Submit daily, weekly, and incident reports to management Respond to client inquiries, complaints, or service issues promptly Address operational issues as they arise and escalate complex problems when necessary.
 
Diploma/Degree in Criminology, Security Management, or related field. At least 3–5 years of experience in security operations, with 1–2 years in a supervisory role. Strong leadership and decision-making skills Excellent observational and analytical abilities Clear communication and interpersonal skills
bachelor degree
60
JOB-68187a907cc30

Vacancy title:
Operations Supervisor

[Type: FULL_TIME, Industry: Human Services, Category: Business Operations]

Jobs at:
Q-Sourcing Servtec Group

Deadline of this Job:
Monday, May 19 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Monday, May 5 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Operations Supervisor

Our client in the Security Industry is seeking to recruit an Operations Supervisor who will be responsible to supervise daily security operations, manage security personnel, and ensure the safety and protection of client’s assets and premises. The Operations Supervisor will also ensures compliance with safety procedures, incident response, and high standards of vigilance.

DUTIES & RESPONSIBILITIES:

  • Oversee and coordinate security guards across assigned posts.
  • Prepare duty rosters and ensure full coverage of shifts.
  • Document and report incidents accurately and promptly.
  • Conduct security briefings and train guards on protocols, emergency response, and customer service.
  • Ensure guards understand post orders and standard operating procedures (SOPs)
  • Submit daily, weekly, and incident reports to management
  • Respond to client inquiries, complaints, or service issues promptly
  • Address operational issues as they arise and escalate complex problems when necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Diploma/Degree in Criminology, Security Management, or related field.
  • At least 3–5 years of experience in security operations, with 1–2 years in a supervisory role.
  • Strong leadership and decision-making skills
  • Excellent observational and analytical abilities
  • Clear communication and interpersonal skills

 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Go to Q-Sourcing Servtec Group on www.qsourcing.com to apply

 

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Job Info
Job Category: Security, Homeland Security jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, May 19 2025
Duty Station: Nairobi
Posted: 05-05-2025
No of Jobs: 1
Start Publishing: 05-05-2025
Stop Publishing (Put date of 2030): 05-05-2065
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