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Vacancy title:
Operations Team Leader
[Type: FULL_TIME, Industry: Professional Services, Category: Management, Business Operations, Computer & IT, Installation, Maintenance & Repair, Cleaning & Facilities, Team leader]
Jobs at:
iXAfrica Data Centre
Deadline of this Job:
Monday, April 20 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, April 17 2026, Base Salary: Not Disclosed
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Learn more about iXAfrica Data Centre
iXAfrica Data Centre jobs in Kenya
JOB DETAILS:
iXAfrica is the largest and most technologically advanced digital habitat for cloud, colocation and connectivity in East Africa designed to attract hyperscale, internet and enterprise customers to the region’s largest data hub.
Read more about this company
Operations Team Leader
Job Type
Full Time
Qualification
BA/BSc/HND , Professional Certificate
Experience
Location
Nairobi
Job Field
Project Management
Key roles include:
- Leading 24/7 shift planning, coverage, and handovers
- Supervising on-site teams and service vendors
- Coordinating daily, weekly, and monthly maintenance activities
- Managing site services including security, cleaning, facilities, and handyman support
- Supporting and overseeing client deployment activities on-site
- Acting as the first line of response for operational incidents
- Tracking KPIs, SLAs, task completion, and team/vendor performance
- Enforcing operational procedures, safety standards, and site compliance
Ideal profile:
- Strong in operations leadership and team supervision
- Able to manage vendors, site discipline, and service delivery
- Comfortable working in a high-availability, customer-facing environment
- Focused on uptime, accountability, and operational excellence
Candidates without requisite qualifications should not apply and only those who meet the threshold will be contacted.
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Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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