About Oya Microcredit Limited

Oya Microcredit Limited is a leading microfinance institution dedicated to empowering individuals and small businesses through accessible financial services. We are committed to fostering economic growth and improving livelihoods in the communities we serve.

Role Overview

We are seeking a dynamic and experienced Operations Manager to oversee and optimize our daily operations. The ideal candidate will be responsible for ensuring efficiency, productivity, and adherence to company policies and procedures.

Key Responsibilities

• Manage and coordinate all operational activities to ensure smooth and efficient service delivery.
• Develop and implement operational strategies and procedures to enhance productivity and reduce costs.
• Supervise and lead the operations team, providing guidance and support.
• Monitor operational performance and identify areas for improvement.
• Ensure compliance with all relevant regulations and industry standards.
• Manage budgets and resources effectively.
• Foster a positive and productive work environment.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
• Proven experience as an Operations Manager or in a similar role.
• Strong understanding of microfinance operations and financial services.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant software and tools.
• Ability to analyze data and make informed decisions.

Experience

A minimum of 5 years of experience in operations management, preferably within the microfinance or financial services sector.

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.

• Manage and coordinate all operational activities to ensure smooth and efficient service delivery.
• Develop and implement operational strategies and procedures to enhance productivity and reduce costs.
• Supervise and lead the operations team, providing guidance and support.
• Monitor operational performance and identify areas for improvement.
• Ensure compliance with all relevant regulations and industry standards.
• Manage budgets and resources effectively.
• Foster a positive and productive work environment.

• Strong understanding of microfinance operations and financial services.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant software and tools.
• Ability to analyze data and make informed decisions.

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
• Proven experience as an Operations Manager or in a similar role.