Outlet Supervisor (Indian Restaurant)
2025-05-21T09:36:06+00:00
Accor
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https://all.accor.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Hospitality, and Tourism
Restaurant & Hospitality
2025-06-10T17:00:00+00:00
Kenya
8
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
Outlet Supervisor (Indian Restaurant)
Job Description
- Always greets and welcomes guests promptly in a warm and friendly manner.
- Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
- Assists guest with table reservation.
- Assists guest while seating.
- Ensures guests are served within specified time.
- Has a good knowledge of menu and presentation standards.
- Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Is able to answer any questions regarding menu and assist with menu selections.
- Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serves food courses and beverages to guests.
- Sets tables according to type of event and service standards.
- Records transaction / orders in Point of Sales systems at the time of order.
- Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Checks with guests to ensure satisfaction with each food course and beverages.
- Is responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintains cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Presents accurate final bill to guest and process payment.
- Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
- Ensures that hotel brand standards and SOP’s are consistently implemented.
- Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Completes closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Performs any other duties related to food and beverage service assigned by the manager.
- Assists Outlet Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues
- Helps minimize waste, breakages and mishandling of supplies and equipment
- Set up tables, chairs, linens, silverware, and glassware according to the event plan.
- Arrange decorations and other event elements as specified by the F&B Manager.
- Prepare and maintain cleanliness of meeting rooms, banquet halls, and event spaces before and after events.
- Clear tables, clean event spaces, and ensure all equipment and supplies are properly stored.
- Assist in the breakdown and storage of event furniture and equipment.
- Provide feedback to the event coordinator regarding guest satisfaction and any issues that arose during the event.
Job search
Qualifications
- Excellent reading, writing and oral proficiency in English
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to motivate employees to work as a team effectively and productively
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate and prioritize multiple tasks
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.
- Experience working in a restaurant that focusses on Indian cuisine.
Always greets and welcomes guests promptly in a warm and friendly manner. Always thanks and gives fond farewell to guests conveying anticipation for their next visit. Assists guest with table reservation. Assists guest while seating. Ensures guests are served within specified time. Has a good knowledge of menu and presentation standards. Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Is able to answer any questions regarding menu and assist with menu selections. Is able to anticipate any unexpected guest need and reacts promptly and tactfully. Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm. Serves food courses and beverages to guests. Sets tables according to type of event and service standards. Records transaction / orders in Point of Sales systems at the time of order. Communicates with the kitchen regarding any menu questions, the length of wait and product availability. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Checks with guests to ensure satisfaction with each food course and beverages. Is responsible for clearing, collecting and returning food and beverage items to proper area. Maintains cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Presents accurate final bill to guest and process payment. Performs shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas. Ensures that hotel brand standards and SOP’s are consistently implemented. Works with fellow staffs and manager to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each individual shift. Completes closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Performs any other duties related to food and beverage service assigned by the manager. Assists Outlet Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues Helps minimize waste, breakages and mishandling of supplies and equipment Set up tables, chairs, linens, silverware, and glassware according to the event plan. Arrange decorations and other event elements as specified by the F&B Manager. Prepare and maintain cleanliness of meeting rooms, banquet halls, and event spaces before and after events. Clear tables, clean event spaces, and ensure all equipment and supplies are properly stored. Assist in the breakdown and storage of event furniture and equipment. Provide feedback to the event coordinator regarding guest satisfaction and any issues that arose during the event.
Excellent reading, writing and oral proficiency in English Experienced in all aspects of restaurants service Must be well-presented and professionally groomed at all times Excellent leader and trainer with strong interpersonal skills and attention to detail Ability to motivate employees to work as a team effectively and productively Must possess good communication skills for dealing with diverse staff Ability to coordinate and prioritize multiple tasks Should have pleasing personality. Excellent guest service skill. Good knowledge of food and beverage service. Experience working in a restaurant that focusses on Indian cuisine.
JOB-682d9e86c55cf
Vacancy title:
Outlet Supervisor (Indian Restaurant)
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]
Jobs at:
Accor
Deadline of this Job:
Tuesday, June 10 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Wednesday, May 21 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
Outlet Supervisor (Indian Restaurant)
Job Description
- Always greets and welcomes guests promptly in a warm and friendly manner.
- Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
- Assists guest with table reservation.
- Assists guest while seating.
- Ensures guests are served within specified time.
- Has a good knowledge of menu and presentation standards.
- Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Is able to answer any questions regarding menu and assist with menu selections.
- Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serves food courses and beverages to guests.
- Sets tables according to type of event and service standards.
- Records transaction / orders in Point of Sales systems at the time of order.
- Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Checks with guests to ensure satisfaction with each food course and beverages.
- Is responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintains cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Presents accurate final bill to guest and process payment.
- Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
- Ensures that hotel brand standards and SOP’s are consistently implemented.
- Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Completes closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Performs any other duties related to food and beverage service assigned by the manager.
- Assists Outlet Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues
- Helps minimize waste, breakages and mishandling of supplies and equipment
- Set up tables, chairs, linens, silverware, and glassware according to the event plan.
- Arrange decorations and other event elements as specified by the F&B Manager.
- Prepare and maintain cleanliness of meeting rooms, banquet halls, and event spaces before and after events.
- Clear tables, clean event spaces, and ensure all equipment and supplies are properly stored.
- Assist in the breakdown and storage of event furniture and equipment.
- Provide feedback to the event coordinator regarding guest satisfaction and any issues that arose during the event.
Job search
Qualifications
- Excellent reading, writing and oral proficiency in English
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to motivate employees to work as a team effectively and productively
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate and prioritize multiple tasks
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.
- Experience working in a restaurant that focusses on Indian cuisine.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Submit your CV and Application on Company Website : Click Here
Closing Date : June 10, 2025
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