Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of a...

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PMO Delivery Lead

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

5 years

Location

Nairobi

Job Field

Project Management

Core responsibilities

• Own the delivery office: master tracker (critical path), dependencies, RAG status, and weekly action chasing
• Maintain pipelines and forecasts for Speakers, Sponsors, and Registrations; keep next actions explicit
• Maintain decision and risk logs; escalate early with options and recommendations
• Run the weekly execution cadence: steering pack, minutes, and action closure discipline
• Support program execution: speaker operations (confirmations, packs, deadlines, rehearsal scheduling)
• Coordinate readiness across operations, marketing, commercial, technical programs, and finance; maintain run-of-show and day-of playbook
• Coordinate event-week “war-room” rhythm: issue triage, escalation, and rapid resolution
• Coordinate post-event close-out and reporting pack

Working relationships (high level)

You will work closely with: the Convener & Program Owner, a Commercial Lead (sponsorships/registrations/collections), Marketing & Communications leadership, Event Operations leadership (venue and vendors), a Technical Programs lead (workshops/challenge/case study), and a Finance/Admin lead (budget, invoicing/receipts, approvals).

Candidate profile

Required

• 5+ years PMO / program delivery / operations experience (events or multi-stakeholder delivery)
• Demonstrated cadence discipline: trackers, weekly reporting, action chasing, escalation and decisioning
• Strong stakeholder management; comfortable coordinating senior leaders and vendors
• Crisp written communication and high attention to detail; calm under pressure

• Own the delivery office: master tracker (critical path), dependencies, RAG status, and weekly action chasing
• Maintain pipelines and forecasts for Speakers, Sponsors, and Registrations; keep next actions explicit
• Maintain decision and risk logs; escalate early with options and recommendations
• Run the weekly execution cadence: steering pack, minutes, and action closure discipline
• Support program execution: speaker operations (confirmations, packs, deadlines, rehearsal scheduling)
• Coordinate readiness across operations, marketing, commercial, technical programs, and finance; maintain run-of-show and day-of playbook
• Coordinate event-week “war-room” rhythm: issue triage, escalation, and rapid resolution
• Coordinate post-event close-out and reporting pack

• Demonstrated cadence discipline: trackers, weekly reporting, action chasing, escalation and decisioning
• Strong stakeholder management; comfortable coordinating senior leaders and vendors
• Crisp written communication and high attention to detail; calm under pressure

• BA/BSc/HND
• 5+ years PMO / program delivery / operations experience (events or multi-stakeholder delivery)