Background information about the job or company (e.g., role context, company overview)

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Africa, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Kenya Machinery department is seeking a Parts Field Sales Representative Kitale to join our team, reporting to the National Parts Manager.

Responsibilities or duties

• Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
• Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
• Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
• Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
• Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
• Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
• Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
• Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
• Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
• Promote process improvement by identifying opportunities to enhance methods within the Parts Department.

Qualifications or requirements (e.g., education, skills)

To be successful in this role you would need:

• A minimum of a degree in a business-related field; additional training in customer service is an advantage.
• Strategic Mindset: Ability to map regions according to purchasing capabilities and execute sales growth strategies.
• Organizational Skills: High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
• Technical Proficiency: Computer literacy and the ability to utilize parts catalogs/resources effectively.
• Mobility: A valid driving license is required for field-based travel.

Experience needed

• 2 years in agricultural machinery parts sales with a proven track record of sales performance.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.

• Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
• Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
• Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
• Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
• Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
• Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
• Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
• Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
• Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
• Promote process improvement by identifying opportunities to enhance methods within the Parts Department.

• Ability to map regions according to purchasing capabilities and execute sales growth strategies.
• High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
• Computer literacy and the ability to utilize parts catalogs/resources effectively.
• Valid driving license.

• 2 years in agricultural machinery parts sales with a proven track record of sales performance.
• A minimum of a degree in a business-related field; additional training in customer service is an advantage.