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Vacancy title:
Patient Care Coordinator (US Healthcare)
[Type: FULL_TIME, Industry: Professional Services, Category: Healthcare, Customer Service, Admin & Office]
Jobs at:
Solvo Global
Deadline of this Job:
Tuesday, June 23 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, June 16 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...
Summary
Provide high-quality patient support while managing scheduling, records, and communication. Ensure compliance with HIPAA and Kenya’s Data Protection Act, while delivering an excellent patient experience.
Responsibilities
- Handle patient inquiries (in-person, calls, email)
- Schedule appointments considering availability, restrictions, and optimization (incl. double-booking)
- Maintain accurate patient records in EHR/EMR systems
- Verify patient eligibility and documentation
- Ensure compliance with HIPAA and safety standards
- Collaborate with clinical and admin teams
- De-escalate patient concerns professionally
Requirements
- Experience with medical scheduling and EHR/EMR systems
- Knowledge of HIPAA or data privacy standards
- Strong communication and customer service skills
- Attention to detail and organization
- Conflict resolution and multitasking ability
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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