ABOUT CAREPAY

CarePay Group is an international, fast-growing fintech company with offices in Kenya, and the Netherlands. Our vision is to make mobile health insurance accessible to everyone by using state-of-the-art technology against no marginal costs. We strongly believe in leveraging the mobile technology revolution to transform the health insurance sector. CarePay has developed a smart payment distribution platform on the foundations of the mobile money ecosystem, which connects patients, premium payers, insurers, and healthcare providers on our platform. CarePay's platform has connected over 4.7+ million participants and 5,100+ healthcare facilities across Africa. Since its start, CarePay has received wide-spread international coverage and traction.

In 2017, CarePay won the FT/IFC Transformational Business Award and in 2018 CarePay was recognized as a Technology Pioneer 2018 by the World Economic Forum, following the footsteps of an extensive line of successful companies, such as Google (2001), Twitter (2009) and Airbnb (2013). In 2019, CarePay won the Swiss Re Entrepreneurs for Resilience Award.

MAIN PURPOSE OF THE INTERNSHIP

Join us for a 3-6months program offering personal and professional growth as you work with experienced team members. We are seeking a detail-oriented and highly motivated Payment Operations Intern to join our dynamic team. As a Payment Operations Intern, you will support in the daily execution of CarePay's payment operations, learning core fintech workflows, reconciliations and operational controls while contributing to routine tasks across the payment lifecycle.

KEY DUTIES AND RESPONSIBILITIES

• Assist in processing basic payment transactions
• Perform reconciliations (e.g. provider till operations, exit processing, technical support to users of wallet products)
• Maintain payment records and support data entry/documentation
• Extract simple data queries via Metabase/Snowflake
• Prepare reports on payment activities or KPIs
• Monitor dashboards and flag areas for attention
• Provide administrative support to the team, including data entry and document management
• Escalate any issues outside predefined SOPs

EDUCATIONAL QUALIFICATIONS, KNOWLEDGE & KEY SKILLS, AND COMPETENCIES

• Bachelor's degree (ongoing or final year) in Finance, Business, Data Analytics, or related field
• Basic Excel skills; exposure to SQL is an added advantage
• Strong attention to detail and willingness to learn
• Interest in fintech, payments, or digital financial systems
• Accuracy and attention to detail
• Basic analytical skills
• Willingness to learn and follow SOPs
• Good communication and teamwork

BENEFITS

• Be part of our mission to give people the power to care.
• Hands-on working and learning experience on finance related projects.
• Stipend + Free Lunch at the office.

AVAILABILITY

The intern should be available for the period of the internship.

• Assist in processing basic payment transactions
• Perform reconciliations (e.g. provider till operations, exit processing, technical support to users of wallet products)
• Maintain payment records and support data entry/documentation
• Extract simple data queries via Metabase/Snowflake
• Prepare reports on payment activities or KPIs
• Monitor dashboards and flag areas for attention
• Provide administrative support to the team, including data entry and document management
• Escalate any issues outside predefined SOPs

• Basic Excel skills; exposure to SQL is an added advantage
• Strong attention to detail and willingness to learn
• Interest in fintech, payments, or digital financial systems
• Accuracy and attention to detail
• Basic analytical skills
• Willingness to learn and follow SOPs
• Good communication and teamwork

• Bachelor's degree (ongoing or final year) in Finance, Business, Data Analytics, or related field