<div itemscope itemtype='http://schema.org/JobPosting'>
<div itemprop='title' style='display:none'>Payments Performance Analyst </div>
<div itemprop='datePosted' style='display:none'>2025-10-01T08:49:00+00:00</div>
<div itemprop='hiringOrganization' itemscope itemtype='http://schema.org/Organization'>
<div itemprop='name' style='display:none'>Equity Bank</div>
<div itemprop='logo' style='display:none'>https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_7833/logo/Equity%20Bank.png</div>
<div itemprop='url' style='display:none'>https://equitygroupholdings.com/ke/</div>
</div>
<div itemprop='employmentType' style='display:none'>FULL_TIME</div>
<div itemprop='jobLocation' itemscope itemtype='http://schema.org/Place'>
<div itemprop='address' itemscope itemtype='http://schema.org/PostalAddress'>
<div itemprop='streetAddress' style='display:none'></div>
<div itemprop='addressLocality' style='display:none'>Kenya</div>
<div itemprop='addressRegion' style='display:none'>Nairobi</div>
<div itemprop='postalCode' style='display:none'>00100</div>
<div itemprop='addressCountry' style='display:none'>Kenya</div>
</div>
</div>
<div itemprop='industry' style='display:none'>Banking</div>
<div itemprop='occupationalCategory' style='display:none'>Accounting & Finance</div>
<div itemprop='baseSalary' itemscope itemtype='http://schema.org/MonetaryAmount'>
<div itemprop='currency' style='display:none'>KES</div>
<div itemprop='value' itemscope itemtype='http://schema.org/QuantitativeValue' style='display:none'>
<div itemprop='value' style='display:none'></div>
<div itemprop='unitText' style='display:none'>MONTH</div>
</div>
</div>
<div itemprop='validThrough' style='display:none'>2025-10-10T17:00:00+00:00</div>
<div itemprop='jobLocationType' style='display:none'></div>
<div itemprop='applicantLocationRequirements' style='display:none'>Kenya</div>
<div itemprop='workHours' style='display:none'>8</div>
<div itemprop='description' style='display:none'><p><strong>.0 THE ROLE PURPOSE (LINK TO OVERALL BUSINESS OBJECTIVES, EG. ARRP)</strong></p>
<p> A Product Performance Analyst plays a key role in aligning product outcomes with business goals by using data to drive smarter decisions. They help boost revenue by analyzing product uptake and customer behavior, reduce costs by identifying inefficiencies, and enhance customer experience through journey insights. Their work informs strategic decisions, supports regulatory compliance, and ensures that banking products digitally or physically are optimized for performance, growth, and customer satisfaction.</p>
<p><strong>2.0 THE KEY RESPONSIBILITIES (DUTIES)</strong></p>
<p>1.         Data Analysis: Collecting and analyzing data on various business processes, financial performance, market trends, and operational efficiency.</p>
<p>2.         Reporting: Creating reports and dashboards that summarize findings and present them to stakeholders, helping them make informed decisions.</p>
<p>3.         Performance Metrics: Developing and monitoring key performance indicators (KPIs) to assess the efficiency and effectiveness of different business areas.</p>
<p>4.         Strategic Recommendations: Providing actionable insights and strategic recommendations based on data analysis to improve overall business performance.</p>
<p>5.         Collaboration: Working with different departments, such as finance, marketing, and operations, to understand their performance challenges and support them in achieving their goals.</p>
<p>6.         Forecasting: Using historical data and market trends to make forecasts about future business performance and help inform strategic planning.</p>
<p>7.         Continuous Improvement: Identifying areas for process improvement based on data insights and recommending methods to enhance productivity and profitability.</p>
<p>To succeed in this role, strong analytical skills, proficiency in data analysis tools (like Excel, SQL, or BI software), and the ability to communicate insights effectively are essential.</p>
<p><strong>3.0</strong><strong>  </strong><strong>CORE</strong><strong>  </strong><strong>ACCOUNTABILITIES AND DELIVERABLES</strong><strong> </strong></p>
<ul>
<li>Financial: Provide monthly product performance reports with insights to guide Business decisions</li>
</ul>
<ul>
<li>People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.</li>
</ul>
<ul>
<li>Processes: Adhere to Product House Process and procedures mitigating any risks laid down.</li>
</ul>
<ul>
<li>Systems: Ensure platforms and systems used for data analytics are readily available and UpToDate</li>
</ul>
<ul>
<li>Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously</li>
</ul>
<p><strong>4.0 KEY DECISIONS MADE BY THE POSITION -HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN</strong></p>
<p>The above position plays a crucial role in evaluating, measuring, and improving financial performance and operational efficiency in the business.</p>
<p><strong>5.0 COMPLEXITY EXPECTED IN THE ROLE (EG.</strong><strong>  </strong><strong>MULTIPLE COUNTRIES, CROSS-FUNCTIONAL RESPONSIBILITIES, DELIVERING THROUGH OTHER THIRD PARTIES/PARTNERSHIPS, ETC..)</strong><strong> </strong></p>
<ul>
<li>The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel performance reports.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>6.0 KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE</strong></p>
<p>Technical Competencies</p>
<ul>
<li>Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.</li>
</ul>
<ul>
<li>Data Visualization – Proficient with tools like Tableau or Power BI.</li>
</ul>
<ul>
<li>Product Analytics Tools – Experience with Google Analytics.</li>
</ul>
<ul>
<li>KPI Tracking – Defining and measuring product success metrics.</li>
</ul>
<ul>
<li>Experimentation – A/B testing, experimentation design, result interpretation.</li>
</ul>
<p> <strong>Leadership &amp; Soft Skills</strong></p>
<ul>
<li>Business Acumen – Linking product performance to business outcomes.</li>
</ul>
<ul>
<li>Team player and Team management</li>
</ul>
<ul>
<li>Communication – Translating data into insights for stakeholders.</li>
</ul>
<ul>
<li>Stakeholder Management – Collaborating across product managers and business teams.</li>
</ul>
<ul>
<li>Critical Thinking – Solving problems and identifying key insights.</li>
</ul>
<ul>
<li>Influence &amp; Adaptability – Leading with data and adjusting in fast-paced environments.</li>
</ul>
<p><strong>7.0</strong><strong>  </strong><strong>EXPERIENCE REQUIREMENTS</strong><strong>  </strong></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Number of years: 10 years and above</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Markets: Francophone markets a plus</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Functional areas: Data Science, Business Intelligence, Data Analysis</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Other: Report writing/ Presentation skills</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>8.0</strong><strong>  </strong><strong>ACADEMIC QUALIFICATIONS AND CERTIFICATIONS</strong><strong> </strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">First Degree in Data Science/ Data Analytics</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Masters Degree in Business Administration an added advantage</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Artificial Intelligence/ Predictive Analytics Diploma</span></li>
</ul></div>
<div itemprop='responsibilities' style='display:none'>A Product Performance Analyst plays a key role in aligning product outcomes with business goals by using data to drive smarter decisions. They help boost revenue by analyzing product uptake and customer behavior, reduce costs by identifying inefficiencies, and enhance customer experience through journey insights. Their work informs strategic decisions, supports regulatory compliance, and ensures that banking products digitally or physically are optimized for performance, growth, and customer satisfaction.

2.0 THE KEY RESPONSIBILITIES (DUTIES)

1. Data Analysis: Collecting and analyzing data on various business processes, financial performance, market trends, and operational efficiency.

2. Reporting: Creating reports and dashboards that summarize findings and present them to stakeholders, helping them make informed decisions.

3. Performance Metrics: Developing and monitoring key performance indicators (KPIs) to assess the efficiency and effectiveness of different business areas.

4. Strategic Recommendations: Providing actionable insights and strategic recommendations based on data analysis to improve overall business performance.

5. Collaboration: Working with different departments, such as finance, marketing, and operations, to understand their performance challenges and support them in achieving their goals.

6. Forecasting: Using historical data and market trends to make forecasts about future business performance and help inform strategic planning.

7. Continuous Improvement: Identifying areas for process improvement based on data insights and recommending methods to enhance productivity and profitability.

To succeed in this role, strong analytical skills, proficiency in data analysis tools (like Excel, SQL, or BI software), and the ability to communicate insights effectively are essential.

3.0 CORE ACCOUNTABILITIES AND DELIVERABLES

Financial: Provide monthly product performance reports with insights to guide Business decisions
People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.
Processes: Adhere to Product House Process and procedures mitigating any risks laid down.
Systems: Ensure platforms and systems used for data analytics are readily available and UpToDate
Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously
4.0 KEY DECISIONS MADE BY THE POSITION -HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN

The above position plays a crucial role in evaluating, measuring, and improving financial performance and operational efficiency in the business.

5.0 COMPLEXITY EXPECTED IN THE ROLE (EG. MULTIPLE COUNTRIES, CROSS-FUNCTIONAL RESPONSIBILITIES, DELIVERING THROUGH OTHER THIRD PARTIES/PARTNERSHIPS, ETC..)

The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel performance reports.</div>
<div itemprop='skills' style='display:none'>echnical Competencies

Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.
Data Visualization – Proficient with tools like Tableau or Power BI.
Product Analytics Tools – Experience with Google Analytics.
KPI Tracking – Defining and measuring product success metrics.
Experimentation – A/B testing, experimentation design, result interpretation.
Leadership & Soft Skills

Business Acumen – Linking product performance to business outcomes.
Team player and Team management
Communication – Translating data into insights for stakeholders.
Stakeholder Management – Collaborating across product managers and business teams.
Critical Thinking – Solving problems and identifying key insights.
Influence & Adaptability – Leading with data and adjusting in fast-paced environments</div>
<div itemprop='qualifications' style='display:none'>Number of years: 10 years and above
Markets: Francophone markets a plus
Functional areas: Data Science, Business Intelligence, Data Analysis
Other: Report writing/ Presentation skills
8.0 ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

First Degree in Data Science/ Data Analytics
Masters Degree in Business Administration an added advantage
Artificial Intelligence/ Predictive Analytics Diploma</div>
<div itemprop='educationRequirements' itemscope itemtype='http://schema.org/EducationalOccupationalCredential' style='display:none'>
<div itemprop='credentialCategory' style='display:none'>bachelor degree</div>
</div>
<div itemprop='experienceRequirements' itemscope itemtype='http://schema.org/OccupationalExperienceRequirements' style='display:none'>
<div itemprop='monthsOfExperience' style='display:none'>120</div>
</div>
<div itemprop='identifier' style='display:none'>JOB-68dceafcb7f47</div>
</div>


<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Vacancy title:</strong><br />Payments Performance Analyst </p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 8pt; color: #808080;'>[Type: FULL_TIME, Industry: Banking, Category: Accounting & Finance]</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Jobs at:</strong><br />Equity Bank</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Deadline of this Job:</strong><br />Friday, October 10 2025</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Duty Station:</strong><br />Kenya | Nairobi | Kenya</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Summary</strong><br />Date Posted: Wednesday, October 1 2025, Base Salary: Not Disclosed</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>
<a href='https://www.greatkenyanjobs.com/job-categories/newest-jobs/category-banking-finance-jobs-in-uganda-7'>Similar Jobs in Kenya</a><br />
<a href='https://www.greatkenyanjobs.com/employers/company-detail/company-Equity-Bank-7833/nav-42'>Learn more about Equity Bank</a><br />
<a href='https://www.greatkenyanjobs.com/employers/newest-jobs/company-Equity-Bank-7833'>Equity Bank jobs in Kenya</a>
</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>JOB DETAILS:</strong><br /><p><strong>.0 THE ROLE PURPOSE (LINK TO OVERALL BUSINESS OBJECTIVES, EG. ARRP)</strong></p>
<p> A Product Performance Analyst plays a key role in aligning product outcomes with business goals by using data to drive smarter decisions. They help boost revenue by analyzing product uptake and customer behavior, reduce costs by identifying inefficiencies, and enhance customer experience through journey insights. Their work informs strategic decisions, supports regulatory compliance, and ensures that banking products digitally or physically are optimized for performance, growth, and customer satisfaction.</p>
<p><strong>2.0 THE KEY RESPONSIBILITIES (DUTIES)</strong></p>
<p>1.         Data Analysis: Collecting and analyzing data on various business processes, financial performance, market trends, and operational efficiency.</p>
<p>2.         Reporting: Creating reports and dashboards that summarize findings and present them to stakeholders, helping them make informed decisions.</p>
<p>3.         Performance Metrics: Developing and monitoring key performance indicators (KPIs) to assess the efficiency and effectiveness of different business areas.</p>
<p>4.         Strategic Recommendations: Providing actionable insights and strategic recommendations based on data analysis to improve overall business performance.</p>
<p>5.         Collaboration: Working with different departments, such as finance, marketing, and operations, to understand their performance challenges and support them in achieving their goals.</p>
<p>6.         Forecasting: Using historical data and market trends to make forecasts about future business performance and help inform strategic planning.</p>
<p>7.         Continuous Improvement: Identifying areas for process improvement based on data insights and recommending methods to enhance productivity and profitability.</p>
<p>To succeed in this role, strong analytical skills, proficiency in data analysis tools (like Excel, SQL, or BI software), and the ability to communicate insights effectively are essential.</p>
<p><strong>3.0</strong><strong>  </strong><strong>CORE</strong><strong>  </strong><strong>ACCOUNTABILITIES AND DELIVERABLES</strong><strong> </strong></p>
<ul>
<li>Financial: Provide monthly product performance reports with insights to guide Business decisions</li>
</ul>
<ul>
<li>People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.</li>
</ul>
<ul>
<li>Processes: Adhere to Product House Process and procedures mitigating any risks laid down.</li>
</ul>
<ul>
<li>Systems: Ensure platforms and systems used for data analytics are readily available and UpToDate</li>
</ul>
<ul>
<li>Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously</li>
</ul>
<p><strong>4.0 KEY DECISIONS MADE BY THE POSITION -HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN</strong></p>
<p>The above position plays a crucial role in evaluating, measuring, and improving financial performance and operational efficiency in the business.</p>
<p><strong>5.0 COMPLEXITY EXPECTED IN THE ROLE (EG.</strong><strong>  </strong><strong>MULTIPLE COUNTRIES, CROSS-FUNCTIONAL RESPONSIBILITIES, DELIVERING THROUGH OTHER THIRD PARTIES/PARTNERSHIPS, ETC..)</strong><strong> </strong></p>
<ul>
<li>The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel performance reports.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>6.0 KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE</strong></p>
<p>Technical Competencies</p>
<ul>
<li>Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.</li>
</ul>
<ul>
<li>Data Visualization – Proficient with tools like Tableau or Power BI.</li>
</ul>
<ul>
<li>Product Analytics Tools – Experience with Google Analytics.</li>
</ul>
<ul>
<li>KPI Tracking – Defining and measuring product success metrics.</li>
</ul>
<ul>
<li>Experimentation – A/B testing, experimentation design, result interpretation.</li>
</ul>
<p> <strong>Leadership &amp; Soft Skills</strong></p>
<ul>
<li>Business Acumen – Linking product performance to business outcomes.</li>
</ul>
<ul>
<li>Team player and Team management</li>
</ul>
<ul>
<li>Communication – Translating data into insights for stakeholders.</li>
</ul>
<ul>
<li>Stakeholder Management – Collaborating across product managers and business teams.</li>
</ul>
<ul>
<li>Critical Thinking – Solving problems and identifying key insights.</li>
</ul>
<ul>
<li>Influence &amp; Adaptability – Leading with data and adjusting in fast-paced environments.</li>
</ul>
<p><strong>7.0</strong><strong>  </strong><strong>EXPERIENCE REQUIREMENTS</strong><strong>  </strong></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Number of years: 10 years and above</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Markets: Francophone markets a plus</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Functional areas: Data Science, Business Intelligence, Data Analysis</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Other: Report writing/ Presentation skills</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>8.0</strong><strong>  </strong><strong>ACADEMIC QUALIFICATIONS AND CERTIFICATIONS</strong><strong> </strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">First Degree in Data Science/ Data Analytics</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Masters Degree in Business Administration an added advantage</span></li>
</ul>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Artificial Intelligence/ Predictive Analytics Diploma</span></li>
</ul></p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Work Hours: 8</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Experience in Months: 120</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Level of Education: bachelor degree</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Job application procedure</strong><br /><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">interested applicant please, Click here to apply</span></p></p>
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