About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Key Responsibilities:

• Provides a high quality payroll service.
• Assist with managing the day to day payroll and benefits administration process with only a limited manager supervision to ensure timely and accurate payments
• Proactively keep up to date with payroll legislation and compliance by interpreting new legislation effectively and explaining to junior team members where applicable
• Effectively communicate with our third party payroll and benefit providers to ensure that payments, reports and returns are being delivered to authorities and other respective stakeholders accurately and on time
• Responsible for payroll and benefits being administered and authorised in line with payroll process control policies to ensure compliance
• Develops and maintains relationships with Finance, wider HR team and other key stakeholders to ensure a smooth delivery of service between departments, working to achieve best practice at all times
• Initial point of contact (and escalation from junior team members) for employees in relation to payroll and benefits queries by demonstrating the confidence and knowledge to bring any queries to a satisfactory and timely resolution
• Proactively make recommendations for improvement by continually assessing the effectiveness of our payroll and benefits process framework within a constantly evolving environment + setting up new processes
• Maintain employee data on HR and leave/absence management systems, providing guidance to employers and managers as required
• Supporting the management of invoices to ensure appropriate sign off, tracking and payments are made on time and accurately
• Administration of a range of employee benefits ensuring accurate payroll deductions are gathered together with regular and prompt reporting to 3rd parties providers (e.g. pensions, banks, insurances, etc.)
• Calculation of statutory payroll payments, statutory documents and other manual calculations as required
• Assist with the training of new and existing employees with some supervision
• Not only delivers the above for Kenya specifically, but for other payroll areas being assigned
• Manages a team of junior payroll support employees remotely.

Skills and Experience:

• You bring at least 8 years of experience in a payroll-focused environment.
• You have a strong interest in and deep knowledge of Kenya payroll and benefits, and you’re eager to expand your expertise to support payroll processes across multiple countries.
• You are motivated by working in an international setting, contributing to payroll operations beyond Kenya.
• You enjoy collaborating within a global, often remote team, and value shared success.
• You work with a high level of accuracy, attention to detail, and quality.
• You are naturally curious, proactive, and enthusiastic about continuous learning.
• You respond positively to change and adapt quickly.
• You communicate clearly, address issues with maturity, and foster constructive dialogue.
• You can organize and prioritize your workload independently.
• You have solid skills in Excel; knowledge of Word & PowerPoint is an advantage.
• Experience with Workday is considered a plus.

• Provides a high quality payroll service.
• Assist with managing the day to day payroll and benefits administration process with only a limited manager supervision to ensure timely and accurate payments
• Proactively keep up to date with payroll legislation and compliance by interpreting new legislation effectively and explaining to junior team members where applicable
• Effectively communicate with our third party payroll and benefit providers to ensure that payments, reports and returns are being delivered to authorities and other respective stakeholders accurately and on time
• Responsible for payroll and benefits being administered and authorised in line with payroll process control policies to ensure compliance
• Develops and maintains relationships with Finance, wider HR team and other key stakeholders to ensure a smooth delivery of service between departments, working to achieve best practice at all times
• Initial point of contact (and escalation from junior team members) for employees in relation to payroll and benefits queries by demonstrating the confidence and knowledge to bring any queries to a satisfactory and timely resolution
• Proactively make recommendations for improvement by continually assessing the effectiveness of our payroll and benefits process framework within a constantly evolving environment + setting up new processes
• Maintain employee data on HR and leave/absence management systems, providing guidance to employers and managers as required
• Supporting the management of invoices to ensure appropriate sign off, tracking and payments are made on time and accurately
• Administration of a range of employee benefits ensuring accurate payroll deductions are gathered together with regular and prompt reporting to 3rd parties providers (e.g. pensions, banks, insurances, etc.)
• Calculation of statutory payroll payments, statutory documents and other manual calculations as required
• Assist with the training of new and existing employees with some supervision
• Not only delivers the above for Kenya specifically, but for other payroll areas being assigned
• Manages a team of junior payroll support employees remotely.

• Strong interest in and deep knowledge of Kenya payroll and benefits
• Eager to expand expertise to support payroll processes across multiple countries
• Motivated by working in an international setting
• Enjoy collaborating within a global, often remote team
• High level of accuracy, attention to detail, and quality
• Naturally curious, proactive, and enthusiastic about continuous learning
• Respond positively to change and adapt quickly
• Communicate clearly, address issues with maturity, and foster constructive dialogue
• Organize and prioritize workload independently
• Solid skills in Excel
• Knowledge of Word & PowerPoint is an advantage
• Experience with Workday is considered a plus

• At least 8 years of experience in a payroll-focused environment.