Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

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Product Manager – IoT Solutions

Job Type

Full Time

Qualification

BA/BSc/HND , Professional Certificate

Experience

5 years

Location

Nairobi

Job Field

ICT / Computer

Responsibilities

Product Strategy & Roadmap

Define and own the strategy and roadmap for IoT connectivity, platforms, and industry solutions.

Conduct market research on IoT technologies, emerging trends, and enterprise adoption patterns.

Align IoT product direction with corporate digital transformation and revenue targets.

Product Development & Delivery

Collaborate with engineering, network, IT, and device teams to deliver IoT products and features.

Prioritize backlog, manage requirements, and ensure quality assurance of delivered capabilities.

Define acceptance criteria and ensure compliance with security and interoperability standards.

Commercial & Financial Management

Own P&L/revenue performance for the IoT product portfolio.

Develop business cases, pricing models, and revenue forecasts for IoT initiatives.

Optimize cost structures and partner models to ensure profitability.

Go-to-Market & Sales Enablement

Work with marketing to develop value propositions, campaigns, and sales materials.

Enable sales teams through training, demos, and competitive positioning.

Support enterprise deals requiring IoT technical and business expertise.

Partner & Vendor Management

Engage with IoT platform providers, device vendors, and solution integrators.

Evaluate and onboard partners that strengthen the IoT ecosystem.

Negotiate commercial terms, SLAs, and ensure partner performance tracking.

Risk, Compliance & Security Governance

Ensure all IoT products comply with industry and regulatory requirements.

Work with legal, risk, and technology teams to maintain compliance across IoT solutions.

Monitor IoT security threats and drive proactive product improvements.

Performance Management & Reporting

Track KPIs such as revenue, adoption, churn, uptime, device performance, and customer feedback.

Provide regular reporting on IoT product performance and roadmap execution.

Drive continuous improvements based on analytics and customer insights.

Qualifications

BSc in Computer Science, Engineering, IT, Telecommunications, or related field

Certifications such as IoT Foundations, CCNA IoT, AWS/Azure IoT, Product Owner/Agile

5+ years’ experience in IoT, telecom product development, or related technical roles

Experience with IoT platforms, connectivity technologies (NB-IoT, LTE-M, M2M), and devices

Strong analytical, commercial, and stakeholder engagement skills

Vendor and partner management experience

Hands-on project management experience

• Define and own the strategy and roadmap for IoT connectivity, platforms, and industry solutions.
• Conduct market research on IoT technologies, emerging trends, and enterprise adoption patterns.
• Align IoT product direction with corporate digital transformation and revenue targets.
• Collaborate with engineering, network, IT, and device teams to deliver IoT products and features.
• Prioritize backlog, manage requirements, and ensure quality assurance of delivered capabilities.
• Define acceptance criteria and ensure compliance with security and interoperability standards.
• Own P&L/revenue performance for the IoT product portfolio.
• Develop business cases, pricing models, and revenue forecasts for IoT initiatives.
• Optimize cost structures and partner models to ensure profitability.
• Work with marketing to develop value propositions, campaigns, and sales materials.
• Enable sales teams through training, demos, and competitive positioning.
• Support enterprise deals requiring IoT technical and business expertise.
• Engage with IoT platform providers, device vendors, and solution integrators.
• Evaluate and onboard partners that strengthen the IoT ecosystem.
• Negotiate commercial terms, SLAs, and ensure partner performance tracking.
• Ensure all IoT products comply with industry and regulatory requirements.
• Work with legal, risk, and technology teams to maintain compliance across IoT solutions.
• Monitor IoT security threats and drive proactive product improvements.
• Track KPIs such as revenue, adoption, churn, uptime, device performance, and customer feedback.
• Provide regular reporting on IoT product performance and roadmap execution.
• Drive continuous improvements based on analytics and customer insights.

• Strong analytical skills
• Commercial skills
• Stakeholder engagement skills
• Vendor management experience
• Partner management experience
• Project management experience

• BSc in Computer Science, Engineering, IT, Telecommunications, or related field
• Certifications such as IoT Foundations, CCNA IoT, AWS/Azure IoT, Product Owner/Agile
• Experience with IoT platforms, connectivity technologies (NB-IoT, LTE-M, M2M), and devices