Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset.

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Product Manager

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

5 years

Location

Nairobi

Job Field

ICT / Computer , Project Management

Key Responsibilities

Project Planning & Execution

• Define project scope, goals, milestones, and deliverables in alignment with business requirements.
• Create and manage detailed project plans, schedules, resource allocation, and budgets.
• Monitor and track project progress and proactively address risks, dependencies and blockers
• Coordinate release planning and ensure readiness across engineering, QA and infrastructure for high-quality project delivery.
• Ensure all projects are delivered on time, within scope, within budget, and meet quality standards.
• Maintain clear project documentation, timelines, and approvals throughout the lifecycle.

Expected Outcomes

• Predictable and transparent project delivery.
• Reduced delays, scope creep, and execution risks.
• High-quality releases with strong documentation.

Technical Coordination

• Collaborate closely with engineering, Product, QA, and IT teams to clarify architecture, system dependencies, and technical requirements.
• Translate complex technical concepts into actionable project plans and clear communication for stakeholders.
• Ensure teams adhere to engineering best practices, security standards, compliance requirements and technical feasibility.
• Coordinate technical resources and vendors for smooth execution and timely delivery.
• Validate deliverables meet quality benchmarks before handoff or deployment.

Expected Outcomes

• Clear technical alignment across teams.
• High-quality, technically sound project deliverables.
• Reduced rework through early requirement clarity.

Stakeholder Management

• Serve as the primary point of contact for project stakeholders, executives, and cross functional groups/stakeholders.
• Lead structured status meetings, provide transparent progress updates, and manage change requests.
• Facilitate communication alignment between technical and non-technical teams to ensure shared understanding.
• Manage expectations around timelines, risks, priorities, and decision requirements.
• Ensure stakeholder and customer acceptance of project deliverables.

Expected Outcomes

• Strong communication and transparency across the organization.
• Increased stakeholder confidence and alignment.
• Clear decision-making and controlled scope management.

Process & Continuous Improvement

• Implement Agile, Scrum, or hybrid project methodologies based on project needs.
• Conduct retrospectives and drive improvements in delivery efficiency, project processes, tools, and team collaboration.
• Standardize documentation, workflows, and project dashboards for repeatability and scalability.
• Identify and implement opportunities to improve project governance, predictability, and execution quality.
• Track performance using project KPIs and drive accountability across teams.

Expected Outcomes

• Continuous improvement in delivery speed, quality, and predictability.
• Scalable and repeatable project execution frameworks.
• Strong accountability and performance tracking.

Required Qualifications & Experience

• Bachelor's degree in computer science, Engineering, Information Systems, or related field (or equivalent experience).
• 5+ years of project management experience in a technical environment.
• Strong understanding of software development lifecycle (SDLC), Agile Project Management
• Previous experience coding is preferred
• Proficiency with project management tools (e.g., Jira).
• PMP Certification is preferred.

• Define project scope, goals, milestones, and deliverables in alignment with business requirements.
• Create and manage detailed project plans, schedules, resource allocation, and budgets.
• Monitor and track project progress and proactively address risks, dependencies and blockers
• Coordinate release planning and ensure readiness across engineering, QA and infrastructure for high-quality project delivery.
• Ensure all projects are delivered on time, within scope, within budget, and meet quality standards.
• Maintain clear project documentation, timelines, and approvals throughout the lifecycle.
• Collaborate closely with engineering, Product, QA, and IT teams to clarify architecture, system dependencies, and technical requirements.
• Translate complex technical concepts into actionable project plans and clear communication for stakeholders.
• Ensure teams adhere to engineering best practices, security standards, compliance requirements and technical feasibility.
• Coordinate technical resources and vendors for smooth execution and timely delivery.
• Validate deliverables meet quality benchmarks before handoff or deployment.
• Serve as the primary point of contact for project stakeholders, executives, and cross functional groups/stakeholders.
• Lead structured status meetings, provide transparent progress updates, and manage change requests.
• Facilitate communication alignment between technical and non-technical teams to ensure shared understanding.
• Manage expectations around timelines, risks, priorities, and decision requirements.
• Ensure stakeholder and customer acceptance of project deliverables.
• Implement Agile, Scrum, or hybrid project methodologies based on project needs.
• Conduct retrospectives and drive improvements in delivery efficiency, project processes, tools, and team collaboration.
• Standardize documentation, workflows, and project dashboards for repeatability and scalability.
• Identify and implement opportunities to improve project governance, predictability, and execution quality.
• Track performance using project KPIs and drive accountability across teams.

• Project Management
• Agile Project Management
• Software Development Lifecycle (SDLC)
• Jira
• Communication
• Stakeholder Management
• Risk Management
• Budget Management
• Resource Allocation
• Release Planning
• Technical Coordination
• Process Improvement
• Agile Methodologies
• Scrum Methodologies
• Documentation
• KPI Tracking

• Bachelor's degree in computer science, Engineering, Information Systems, or related field (or equivalent experience).
• 5+ years of project management experience in a technical environment.
• Strong understanding of software development lifecycle (SDLC), Agile Project Management
• Previous experience coding is preferred
• Proficiency with project management tools (e.g., Jira).
• PMP Certification is preferred.