Vacancy title:
Proffesional staff

[Type: FULL_TIME, Industry: Consulting, Category: Business Operations]

Jobs at:
Bubbly kenya

Deadline of this Job:
Wednesday, October 15 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Wednesday, October 8 2025, Base Salary: Not Disclosed

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JOB DETAILS:

STORE MANAGER

READY TO GROW WITH BUBBLY?
We’re looking for a passionate Store Manager who can lead with heart, manage with excellence, and sprinkle positivity every day!
If you’ve got leadership flair, a love for sweet things, and a knack for building strong teams — this is your moment to shine with us.
Bubbly, where leadership is sweet and success is freshly baked!

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 15TH OCTOBER 2025

Main Responsibilities:

• Oversee daily store operations to ensure smooth service, top quality, and customer satisfaction.
• Lead, train, schedule, and motivate the team (bakers, baristas, and service staff).
• Maintain high standards of hygiene, safety, and overall operational excellence.
• Manage inventory, conduct stock checks, handle ordering, and monitor wastage.
• Control costs across labour, supplies, and operations.
• Collaborate with marketing team to execute in-store campaigns and promotions.
• Handle customer feedback and resolve issues with professionalism and care.
• Prepare regular reports on performance, staffing, and operational results.

What We’re Looking For:

• Minimum 5 years in the Food & Beverage industry, with at least 2 years in a managerial or supervisory role.
• Proven track record in managing high-traffic QSR, café, or bakery.
• Strong leadership, organizational, and people skills.
• Proficient in POS, inventory management, and basic financial reporting.
• Flexibility to work weekends and holidays when needed.

CUSTOMER SERVICE

CONNECTING IS YOUR TALENT!
We’re looking for a Customer Service Representative who’s friendly, organized, keen for creating amazing customer experiences.
If you’ve got great communication skills, a calm attitude under pressure, and the drive to make every customer feel valued
You’re the one we’re looking for

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 15TH OCTOBER 2025

Main Responsibilities:

• Respond to customer inquiries via phone, WhatsApp, and social media promptly.
• Handle orders, track deliveries, ensure accurate and timely updates to customers.
• Resolve complaints and service issues with empathy and efficiency.
• Coordinate closely with the kitchen & delivery teams to ensure smooth operations.
• Maintain detailed and organized customer records and feedback logs.
• Support sales campaigns, promotions, and online customer engagement.
• Provide after-sales follow-up to ensure satisfaction and repeat business.
• Represent the Bubbly brand voice with warmth, positivity, and professionalism.

What We’re Looking For:

• Minimum 2 years of experience in customer service, sales, or hospitality roles.
• Strong verbal and written communication skills (Fluent English required).
• Excellent problem-solving skills and attention to detail.
• Confident with phone, WhatsApp, social media communication tools.
• Organized, proactive, and capable of multitasking during busy hours.
• Friendly, patient, and customer-focused personality.
• Flexible to work weekends and holidays when needed.

SHOP ATTENDANT

SHEER UP AND SERVE!
Got a warm smile and a love for sweet things?
We're looking for friendly, energetic Shop Attendants to join our Bubbly family!
Enjoy making people happy, have great attention to details and handle a fast-paced environment with a positive attitude
We'd love to have you on our team.

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 9TH OCTOBER, 2025

Main Responsibilities:

• Welcome customers warmly and provide excellent service at all times.
• Guide guests through our menu and help them choose their perfect treat.
• Handle orders efficiently and operate the POS system accurately.
• Ensure product display and counters are always clean, fresh, and well-stocked.
• Maintain hygiene and safety standards in all customer and service areas.
• Support the team with packaging, labeling, and restocking products.
• Handle cash, payments, and receipts responsibly.
• Communicate customer feedback or issues to the supervisor promptly.
• Contribute to a positive and team-oriented work atmosphere.

What We’re Looking For:

• Minimum 2 years of experience in customer service, retail, or café environments.
• Friendly, approachable, and service-driven personality.
• Strong communication and teamwork skills.
• Basic computer or POS handling knowledge.
• Punctual, reliable, and flexible to work weekends or holidays.

BAKER

BIG NEWS, BAKERS!
We’re on the lookout for skilled hands that can roll, swirl, and bake our signature Cinnamon Rolls and Cookies to perfection.
If you’ve got the passion, precision, and speed to keep the ovens busy and the treats flawless
We’d love to have you join the Bubbly kitchen team!

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 9TH OCTOBER, 2025

Main Responsibilities:

• Bake and prepare all BUBBLY delights as per brand recipes and SOPs.
• Handle proofing, mixing, baking, and finishing with accuracy and consistency.
• Keep a close eye on baking times, oven temperatures, and product quality.
• Maintain a spotless and hygienic workspace at all times.
• Follow daily production plans and meet order requirements efficiently.
• Assist with inventory checks and report any shortages.
• Comply with all food safety and sanitation regulations.
• Collaborate with the kitchen crew to meet production and service goals.

What We’re Looking For:

• Minimum 2 years of experience in a bakery, café, or pastry kitchen.
• Expert of baking techniques, ingredient handling, and kitchen safety protocols.
• Excellent time management and the ability to work early shifts & flexible hours.
• Physically fit to handle long shifts and hands-on baking tasks.

BARISTA

HELLO, COFFEE-HOLICS!
We're looking for a talented Barista who knows how to craft the perfect cup — from espresso shots to silky lattes.
If you've got the skill, speed, and passion to create amazing coffee moments while keeping the vibe warm and welcoming, we want you to join our Bubbly team!
Let's brew joy, happiness and vibes one cup at a time

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 9TH OCTOBER, 2025

Main Responsibilities:

• Prepare both hot and cold beverages according to BUBBLY’s standards.
• Maintain consistency in flavor, presentation, and portion sizes.
• Follow recipes, SOPs, hygiene rules, and safety procedures carefully.
• Deliver friendly customer service and suggest coffee and pastry pairings.
• Keep all machines, tools, and work areas spotless and in great condition.
• Track inventory levels and communicate when restocking is needed.
• Work closely with team members to ensure smooth and fast service.
• Regularly check the quality and freshness of coffee throughout the day.

What We're Looking For:

• At least 2 years of barista experience in a busy café environment.
• Proficiency in using espresso machines and grinders.
• Solid knowledge of coffee types, brewing techniques, and basic latte art.
• Ability to stay organized and multitask effectively during rush hours.
• A positive attitude, great communication skills, and care for customer satisfaction.
• Flexibility to work weekends and holidays when needed.

DELIVERY RIDER

DELIVERING HAPPINESS
Got your own ride and a passion for delivering happiness?
We’re looking for a reliable Delivery Riders (with motorcycle) to join our Bubbly family!
If you know Nairobi’s streets like the back of your hand, love being on the move, and care about great customer service then this job is made for you!

LOCATION: NAIROBI, KENYA
DEADLINE APPLYING: 9TH OCTOBER 2025

Main Responsibilities:

• Deliver Bubbly products safely, and in perfect condition.
• Provide friendly and professional service to every customer.
• Double-check orders before dispatch and ensure accurate delivery.
• Handle cash or mobile payments responsibly when needed.
• Keep delivery bags, boxes, and your motorcycle clean and well-maintained.
• Follow all traffic laws and Bubbly delivery procedures.
• Communicate clearly with the customer service and kitchen teams.
• Report any delays, route issues, or incidents promptly to your supervisor.

What We’re Looking For:

• Must own a motorcycle and have a valid riding license.
• Minimum 2 years of experience as a delivery rider (preferably in F&B or courier service).
• Responsible, punctual, and customer oriented.
• Good communication and problem-solving skills.
• Ability to handle cash or mobile payments accurately.
• Flexible to work weekends and holidays.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

SUBMIT CV
care@bubblykenya.com
e-mail Titled “STORE MANAGER Job”

SUBMIT CV
care@bubblykenya.com
e-mail Titled “Customer Service Job”

SUBMIT CV
care@bubblykenya.com
e-mail Titled “Rider Job”

SUBMIT CV
care@bubblykenya.com
e-mail Titled “Baker Job”

SUBMIT CV
care@bubblykenya.com
e-mail Titled “Barista Job”

SUBMIT CV
care@bubblykenya.com
e-mail Titled “Shop Attendant Job”

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