Program Manager
2026-04-08T07:12:56+00:00
Safaricom Kenya
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Telecommunications
Management,Computer & IT,Business Operations,Project Management
2026-04-14T17:00:00+00:00
8
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Read more about this company
Program Manager
Job Type
Full Time
Qualification
BA/BSc/HND , Professional Certificate
Experience
4 years
Location
Nairobi
Job Field
Project Management
Responsibilities
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- To develop a formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes.
- To ensure tool and metrics utilization to track and improve project performance - EPM, MS Project, Share point, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan,
- To manage program progress by ensuring that activities are executed as planned in order to achieve the project objectives.
- To enforce quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle until closure;
- To manage and escalate risks and issues appropriately through the project life cycle;
- To ensure timely CAPEX Utilization & Receipting for all projects within your domain
- To ensure timely preparation and dissemination of project reports and updates, governance meeting presentations
- To contribute to the project management knowledge base by sharing lessons learned, best practices, research, appropriately in order to improve the quality of project management services, build the capabilities of colleagues, and advance the profession.
- To facilitate cooperation within our teams and with stakeholders in order to realize shared goals by encouraging collaborative problem solving, open communication, and teamwork;
- To provide leadership support for direct reports which will include but is not limited to interaction at all/senior levels and accountability/oversight/management;
- To conduct performance appraisal, motivate and train staff in the section
Qualifications
- Degree in ICT/Business Related field
- Project management expertise: Certified in PMP or PRINCE 2 and Agile certification
- At least 4 years’ experience in managing IT projects
- Demonstrate strong knowledge and background of Waterfall and Agile concepts in project delivery
- Ability to motivate teams to achieve business outcome
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- To develop a formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes.
- To ensure tool and metrics utilization to track and improve project performance - EPM, MS Project, Share point, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan,
- To manage program progress by ensuring that activities are executed as planned in order to achieve the project objectives.
- To enforce quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle until closure;
- To manage and escalate risks and issues appropriately through the project life cycle;
- To ensure timely CAPEX Utilization & Receipting for all projects within your domain
- To ensure timely preparation and dissemination of project reports and updates, governance meeting presentations
- To contribute to the project management knowledge base by sharing lessons learned, best practices, research, appropriately in order to improve the quality of project management services, build the capabilities of colleagues, and advance the profession.
- To facilitate cooperation within our teams and with stakeholders in order to realize shared goals by encouraging collaborative problem solving, open communication, and teamwork;
- To provide leadership support for direct reports which will include but is not limited to interaction at all/senior levels and accountability/oversight/management;
- To conduct performance appraisal, motivate and train staff in the section
- Project management expertise
- PMP or PRINCE 2 certification
- Agile certification
- Strong knowledge of Waterfall and Agile concepts
- Ability to motivate teams
- Degree in ICT/Business Related field
- Certified in PMP or PRINCE 2
- Agile certification
- At least 4 years’ experience in managing IT projects
- Demonstrate strong knowledge and background of Waterfall and Agile concepts in project delivery
- Ability to motivate teams to achieve business outcome
JOB-69d5fff8bea4a
Vacancy title:
Program Manager
[Type: FULL_TIME, Industry: Telecommunications, Category: Management,Computer & IT,Business Operations,Project Management]
Jobs at:
Safaricom Kenya
Deadline of this Job:
Tuesday, April 14 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Wednesday, April 8 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Read more about this company
Program Manager
Job Type
Full Time
Qualification
BA/BSc/HND , Professional Certificate
Experience
4 years
Location
Nairobi
Job Field
Project Management
Responsibilities
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- To develop a formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project executing, controlling, and closing processes.
- To ensure tool and metrics utilization to track and improve project performance - EPM, MS Project, Share point, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan,
- To manage program progress by ensuring that activities are executed as planned in order to achieve the project objectives.
- To enforce quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle until closure;
- To manage and escalate risks and issues appropriately through the project life cycle;
- To ensure timely CAPEX Utilization & Receipting for all projects within your domain
- To ensure timely preparation and dissemination of project reports and updates, governance meeting presentations
- To contribute to the project management knowledge base by sharing lessons learned, best practices, research, appropriately in order to improve the quality of project management services, build the capabilities of colleagues, and advance the profession.
- To facilitate cooperation within our teams and with stakeholders in order to realize shared goals by encouraging collaborative problem solving, open communication, and teamwork;
- To provide leadership support for direct reports which will include but is not limited to interaction at all/senior levels and accountability/oversight/management;
- To conduct performance appraisal, motivate and train staff in the section
Qualifications
- Degree in ICT/Business Related field
- Project management expertise: Certified in PMP or PRINCE 2 and Agile certification
- At least 4 years’ experience in managing IT projects
- Demonstrate strong knowledge and background of Waterfall and Agile concepts in project delivery
- Ability to motivate teams to achieve business outcome
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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