About the role

The Program Officer will work in the Programs department of Jacaranda Health, supporting the implementation of the scalable and affordable PROMPTS solution and MENTORS program. PROMPTS is an AI-enabled SMS messaging service for mothers, while MENTORS equips frontline service providers with lifesaving EmONC skills and knowledge. The role involves close collaboration with county teams and the wider Jacaranda Health team to ensure smooth and efficient program implementation in the allocated county.

Location: Kwale County, Kenya

Reports to: Senior Regional Program Coordinator

Terms of Engagement : One-year renewable contract

Start Date: June 2026

About Jacaranda Health

Jacaranda Health’s mission is to improve maternal and newborn health outcomes in the public health system. Through innovative AI-driven technology and human-centered solutions, we partner with governments to scale impactful, data-driven interventions. These solutions include PROMPTS, an AI-enabled platform for mothers, and MENTORS, a facility-based training program equipping frontline nurses with lifesaving skills and knowledge. Our innovations and partnerships have reached over 3 million women across 1,100+ health facilities. As we expand across Kenya, Nigeria, and Ghana, we are looking for dynamic leaders with a passion for impact to help us transform the future of maternal health.

Jacaranda Health is an equal opportunity employer. We welcome applications from qualified candidates regardless of race or ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and any other protected characteristics.

About the team

The Programs Department is the operational engine of Jacaranda Health’s work in Kenya, bringing together three closely connected workstreams under one roof:

PROMPTS– our flagship digital SMS service that supports mothers through pregnancy, childbirth and the early postnatal period, delivered in partnership with county governments and backed by a 24/7 Helpdesk.

MENTORS 2.0– an EmONC clinical mentorship programme that strengthens the skills and confidence of frontline maternal and newborn health providers across public health facilities.

Data & Advocacy– a growing portfolio focused on county data sharing, quality improvement and health financing advocacy, helping counties use evidence to drive better maternal and newborn health decisions.

We collaborate closely with our Data & Analytics, Research & Design, Technology, Finance and Communications teams, and with a wide ecosystem of donors, county governments and technical partners. It is a mission-driven, data-literate, field-connected team that values clarity, learning and delivery at scale. The PROMPTS and MENTORS program is used to strengthen maternal and newborn health outcomes.

What You’ll Do:

1. Program Leadership & Implementation Oversight

Coordinate, supervise, and lead the implementation of PROMPTS and Mentorship program activities in the allocated counties, ensuring alignment with key performance indicators and program deliverables.

Support priority facilities by working closely with in-facility mentors and PROMPTS contact staff to strengthen program performance and compliance with the Data Protection Act.

Plan, coordinate, and participate in county joint Mentorship and PROMPTS performance review meetings and maintain regular communication and reporting with county stakeholders.

Coordinate facility and community-based PROMPTS enrollment activities to increase ANC coverage and secure enrollment of mothers in the counties.

2. Technical & Digital Health Support

Support in-facility mentors to run CME and simulation drill activities as well as PROMPTS contact person to create awareness and enrollment of mums to the digital SMS platform.

Support and co-ordinate efficient EmONC coaching activities by ensuring all necessary tools and simulation materials are available.

Manage various PROMPTS tools through continuous updates and improvements.

3. Stakeholder Engagement & System Coordination

Build and manage relationships with County, sub county and Health Facility teams(Including county RH, MNH and QI teams) to ensure smooth running of the programs.

Collaborate with colleagues to improve the overall performance of the program.

4. Data-Driven Decision Making, Performance Management & Problem Solving

Prepare and share monthly reports with the regional program coordinator and Health Facilities

Coordinate and follow up on the sharing and utilization of the PULSE dashboard across facilities and county management teams, including at facility, sub-county, and county levels.

Communicate County challenges and/or opportunities with considered context-specific solutions/interventions to the program coordinator.

Who you are:

What You Bring

Diploma in Nursing/Clinical medicine.

Added advantages: Health systems management or Public Health programs experience and/or EmONC knowledge & skills.

Minimum of 4 years of experience in implementing maternal and newborn health programs within the public health system.

Skills and Competencies:

Coaching, mentorship, facilitation, and people management skils.

Strong communication, coordination, and teamwork skills, with the ability to work effectively in culturally diverse environments.

Tech-savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets).

Problem-solving and conflict resolution skills.

High integrity, reliability, and professionalism, with a strong willingness to learn and grow.

Why Jacaranda Health?

Mission-driven work: Impact the lives of millions of mothers and babies.

Innovation-forward thinking: Work with cutting-edge technology in maternal and newborn health.

High-growth organization: Be part of a rapidly scaling national and global team.

People-centric culture: Collaborate with an ambitious, passionate, and supportive team.

• Coordinate, supervise, and lead the implementation of PROMPTS and Mentorship program activities in the allocated counties, ensuring alignment with key performance indicators and program deliverables.
• Support priority facilities by working closely with in-facility mentors and PROMPTS contact staff to strengthen program performance and compliance with the Data Protection Act.
• Plan, coordinate, and participate in county joint Mentorship and PROMPTS performance review meetings and maintain regular communication and reporting with county stakeholders.
• Coordinate facility and community-based PROMPTS enrollment activities to increase ANC coverage and secure enrollment of mothers in the counties.
• Support in-facility mentors to run CME and simulation drill activities as well as PROMPTS contact person to create awareness and enrollment of mums to the digital SMS platform.
• Support and co-ordinate efficient EmONC coaching activities by ensuring all necessary tools and simulation materials are available.
• Manage various PROMPTS tools through continuous updates and improvements.
• Build and manage relationships with County, sub county and Health Facility teams(Including county RH, MNH and QI teams) to ensure smooth running of the programs.
• Collaborate with colleagues to improve the overall performance of the program.
• Prepare and share monthly reports with the regional program coordinator and Health Facilities
• Coordinate and follow up on the sharing and utilization of the PULSE dashboard across facilities and county management teams, including at facility, sub-county, and county levels.
• Communicate County challenges and/or opportunities with considered context-specific solutions/interventions to the program coordinator.

• Coaching, mentorship, facilitation, and people management skils.
• Strong communication, coordination, and teamwork skills, with the ability to work effectively in culturally diverse environments.
• Tech-savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets).
• Problem-solving and conflict resolution skills.
• High integrity, reliability, and professionalism, with a strong willingness to learn and grow.

• Diploma in Nursing/Clinical medicine.
• Added advantages: Health systems management or Public Health programs experience and/or EmONC knowledge & skills.