Background

Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider. Our platform is designed to empower small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. 

What You Will Do

• Support client onboarding, documentation, and follow-ups
• Support loan repayment follow-ups and portfolio monitoring
• Maintain and update programme databases, trackers and records
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Assist in contacting debtors to receive payment
• Assist in following up on defaulters to recover payments
• Carry out customer education and maintain relationships
• Generating sales leads

Qualifications

• A good level of general education- Diploma or degree
• Computer literacy
• Education background in sales/Marketing
• Experience in a related field will be an added advantage
• Experience in a financial institution will be an added advantage

• Support client onboarding, documentation, and follow-ups
• Support loan repayment follow-ups and portfolio monitoring
• Maintain and update programme databases, trackers and records
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Assist in contacting debtors to receive payment
• Assist in following up on defaulters to recover payments
• Carry out customer education and maintain relationships
• Generating sales leads

• Computer literacy

• A good level of general education- Diploma or degree
• Education background in sales/Marketing
• Experience in a related field will be an added advantage
• Experience in a financial institution will be an added advantage