Background

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS...

Job Purpose:

The job holder will provide strategic leadership and technical oversight for Monitoring, Evaluation, Accountability and Learning (MEAL), evidence generation and programme communications across Concern Kenya, ensuring robust systems, credible data and evidence are used to strengthen programme quality, accountability, learning and decision-making. The Manager will lead surveys, evaluations, operational research, grant-related MEAL, learning and knowledge management, while providing technical guidance and supervision to MEAL, Accountability and Communications functions and strengthening collaboration with programme teams, partners and external stakeholders.

Responsibilities:

Monitoring, Evaluation, Accountability and Programme Quality

• Provide strategic leadership and technical oversight of MEAL systems across Concern Kenya programmes.
• Support the development and review of theories of change, log frames, indicators, monitoring plans and MEAL tools.
• Ensure quality data is collected, analysed and used to monitor programme performance, inform decisions and improve programme quality.
• Oversee monitoring visits, data quality assurance, accountability mechanisms and community feedback and response systems.
• Provide strategic oversight of Feedback, Complaints and Response Mechanisms (FCRM), ensuring feedback and complaints are systematically captured, analysed, responded to and used to inform programme adaptation, programme quality improvement and decision-making.
• Monitor and strengthen compliance with Concern’s accountability commitments and the Core Humanitarian Standard (CHS), ensuring programme participants have accessible and effective mechanisms to provide feedback and raise concerns.
• Lead analysis of MEAL data and ensure findings are communicated to relevant teams to support programme performance monitoring and improvement.
• Ensure participant feedback and monitoring findings are routinely reviewed with programme teams and used to identify and implement programme quality improvements.
• Provide strategic advice to the Country Director and Senior Management Team on programme quality, performance, accountability, evidence and learning, using MEAL findings to inform strategic decision-making and organisational priorities.

Programme Support, Surveys, Assessments and Research

• Lead the planning and implementation of surveys, surveillance, assessments, evaluations and operational research.
• Provide technical guidance on methodologies, sampling, tools, data collection, analysis and reporting.
• Lead training and supervision of assessment teams and ensure quality throughout data collection and analysis.
• Lead analysis, reporting and dissemination of findings, ensuring evaluation recommendations are documented, shared and followed through to inform programme design, improvement and organisational learning.

Grant Management

• Provide MEAL technical support in proposal development, including theories of change, results frameworks, indicators and MEAL plans.
• Support the tracking of MEL, accountability and reporting commitments throughout the grant cycle.
• Provide timely, accurate and quality-assured data and analysis to support donor reporting, grant reviews and programme performance updates.
• Ensure grant-level MEAL, accountability, learning and evidence commitments are monitored, and support programme teams to use performance data, findings and participant feedback to inform grant management and programme adaptation.

Strategic Advisory and Programme Quality Leadership

• Contribute to organisational strategy, programme design and decision-making by ensuring evidence, learning, accountability and locally generated knowledge are systematically considered.
• Provide strategic leadership on emerging programme quality, performance, evidence and accountability issues and identify opportunities for organisational improvement.
• Undertake any other duties relevant to the position as assigned by the Line Manager.

Role Holder Requirements:

Qualifications:

• Master’s degree in Statistics, Epidemiology, Monitoring and Evaluation, Project Management, Social Sciences, Economics or a related field.

Experience:

• At least five (5) years’ progressive experience in MEAL, including MEAL systems, surveys, assessments, evaluations and research.
• Strong experience in MEAL design, information management, data quality, analysis and reporting, using digital data systems.
• Experience in survey and assessment methodologies, including SMART, SQUEAC, LQAS and quantitative and qualitative approaches.
• Experience in developing theories of change, logical frameworks, indicators and monitoring plans, and contributing to proposals and donor reporting.
• Experience in accountability, localization and capacity strengthening of staff, local partners, government and communities.
• Experience supporting grant management and use of evidence for programme adaptation and decision making.
• Strong analytical, communication, report writing, presentation and stakeholder engagement skills, with proficiency in relevant data analysis and Microsoft Office tools and fluency in English and Kiswahili.

• Provide strategic leadership and technical oversight of MEAL systems across Concern Kenya programmes.
• Support the development and review of theories of change, log frames, indicators, monitoring plans and MEAL tools.
• Ensure quality data is collected, analysed and used to monitor programme performance, inform decisions and improve programme quality.
• Oversee monitoring visits, data quality assurance, accountability mechanisms and community feedback and response systems.
• Provide strategic oversight of Feedback, Complaints and Response Mechanisms (FCRM), ensuring feedback and complaints are systematically captured, analysed, responded to and used to inform programme adaptation, programme quality improvement and decision-making.
• Monitor and strengthen compliance with Concern’s accountability commitments and the Core Humanitarian Standard (CHS), ensuring programme participants have accessible and effective mechanisms to provide feedback and raise concerns.
• Lead analysis of MEAL data and ensure findings are communicated to relevant teams to support programme performance monitoring and improvement.
• Ensure participant feedback and monitoring findings are routinely reviewed with programme teams and used to identify and implement programme quality improvements.
• Provide strategic advice to the Country Director and Senior Management Team on programme quality, performance, accountability, evidence and learning, using MEAL findings to inform strategic decision-making and organisational priorities.
• Lead the planning and implementation of surveys, surveillance, assessments, evaluations and operational research.
• Provide technical guidance on methodologies, sampling, tools, data collection, analysis and reporting.
• Lead training and supervision of assessment teams and ensure quality throughout data collection and analysis.
• Lead analysis, reporting and dissemination of findings, ensuring evaluation recommendations are documented, shared and followed through to inform programme design, improvement and organisational learning.
• Provide MEAL technical support in proposal development, including theories of change, results frameworks, indicators and MEAL plans.
• Support the tracking of MEL, accountability and reporting commitments throughout the grant cycle.
• Provide timely, accurate and quality-assured data and analysis to support donor reporting, grant reviews and programme performance updates.
• Ensure grant-level MEAL, accountability, learning and evidence commitments are monitored, and support programme teams to use performance data, findings and participant feedback to inform grant management and programme adaptation.
• Contribute to organisational strategy, programme design and decision-making by ensuring evidence, learning, accountability and locally generated knowledge are systematically considered.
• Provide strategic leadership on emerging programme quality, performance, evidence and accountability issues and identify opportunities for organisational improvement.
• Undertake any other duties relevant to the position as assigned by the Line Manager.

• Strong analytical skills
• Communication skills
• Report writing skills
• Presentation skills
• Stakeholder engagement skills
• Proficiency in relevant data analysis tools
• Proficiency in Microsoft Office tools
• Fluency in English
• Fluency in Kiswahili

• Master’s degree in Statistics, Epidemiology, Monitoring and Evaluation, Project Management, Social Sciences, Economics or a related field.
• At least five (5) years’ progressive experience in MEAL, including MEAL systems, surveys, assessments, evaluations and research.
• Strong experience in MEAL design, information management, data quality, analysis and reporting, using digital data systems.
• Experience in survey and assessment methodologies, including SMART, SQUEAC, LQAS and quantitative and qualitative approaches.
• Experience in developing theories of change, logical frameworks, indicators and monitoring plans, and contributing to proposals and donor reporting.
• Experience in accountability, localization and capacity strengthening of staff, local partners, government and communities.
• Experience supporting grant management and use of evidence for programme adaptation and decision making.