Responsibilities or duties

Responsible for managing day-to-day administrative activities across various projects within Communications Department. The role involves maintaining projects documentation, effective tracking of projects’ progress for timely delivery, creating and updating status reports, preparing project reports, stakeholder communication, and issues identification and escalation. The role holder will also be assigned projects for end-to-end execution.

Key Responsibilities

Planning and organization

• Following up on communication work plans for various projects
• Maintaining project timelines and schedules, while ensuring projects stay within budget, and meets quality standards.
• Maintaining repository/archiving of communication outputs

Coordination and communication

• Serving as a liaison between different teams and stakeholders to ensure clear communication
• Acting as a central point of contact for project-related information.

Progress and documentation management

• Tracking projects progress against the schedule and identifying potential blockers
• Maintaining and updating project documentation, such as plans, status reports, and meeting actions.
• Developing relevant projects reports

Administrative support

• Handling daily administrative tasks to keep various projects running smoothly
• Performing any other duties assigned to support projects success

Resource and risk management

• Monitoring resources to ensure the team has what it needs to complete tasks.
• Assisting with risk management by identifying potential issues and documenting them for escalation.

Quality assurance

• Ensuring project deliverables meet quality standards and defined expectations.

This role blends communication deliverables, administration as well as end to end projects execution.

Qualifications or requirements

Education and Experience

• Bachelor's degree in a communication-related field, marketing or project management.
• A strong understanding of communication principles and practices gathered from practice
• Over 4 years’ experience in projects coordination in communications – within a corporate set up

Knowledge & Skills

• Strong ability to manage time efficiently and meet timelines
• Ability to manage multiple projects and complex schedules
• Strong report writing, presentations development and presentation skills
• Data and reports analysis, interpretation, and presentation skills
• Social media and digital communication skills
• Great Stakeholder Management – Internal and External Stakeholders (service providers, partners, communities and customers)
• Excellent communication skills and ability to thrive in a dynamic working environment
• Excellent projects coordination and organizational skills

Personal Attributes

• Creative and innovative
• Highly organized and detail oriented
• Proactive, self-driven, and a strong team player
• Professional, ethical, and committed to delivering quality work

• Following up on communication work plans for various projects
• Maintaining project timelines and schedules, while ensuring projects stay within budget, and meets quality standards.
• Maintaining repository/archiving of communication outputs
• Serving as a liaison between different teams and stakeholders to ensure clear communication
• Acting as a central point of contact for project-related information.
• Tracking projects progress against the schedule and identifying potential blockers
• Maintaining and updating project documentation, such as plans, status reports, and meeting actions.
• Developing relevant projects reports
• Handling daily administrative tasks to keep various projects running smoothly
• Performing any other duties assigned to support projects success
• Monitoring resources to ensure the team has what it needs to complete tasks.
• Assisting with risk management by identifying potential issues and documenting them for escalation.
• Ensuring project deliverables meet quality standards and defined expectations.

• Strong ability to manage time efficiently and meet timelines
• Ability to manage multiple projects and complex schedules
• Strong report writing, presentations development and presentation skills
• Data and reports analysis, interpretation, and presentation skills
• Social media and digital communication skills
• Great Stakeholder Management – Internal and External Stakeholders (service providers, partners, communities and customers)
• Excellent communication skills and ability to thrive in a dynamic working environment
• Excellent projects coordination and organizational skills

• Bachelor's degree in a communication-related field, marketing or project management.
• A strong understanding of communication principles and practices gathered from practice