SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children’s Hospital and The Columbus Dispatch.

Independently manage a wide range of internal and external projects from kickoff through completion.

Develop and maintain detailed project plans, task lists, timelines, and resource allocations.

Collaborate with developers, operations, associates, and other departments to ensure deliverables are met on time and within scope.

Serve as the primary point of contact for assigned projects, keeping stakeholders informed and engaged.

Monitor milestones, task progress, and deliverable status; prepare regular updates and present project status to leadership.

Identify potential roadblocks early, escalate issues when needed, and track resolution steps to mitigate project risks.

Maintain accurate project documentation, approvals, and communications, and ensure everything is stored appropriately.

Submit weekly Capacity Reports, update the New Business Report post-SOW, and complete Service Failure Reports when applicable.

Work with Senior PMs to resolve escalations, align on strategic direction, or request additional resources.

Participate in process enhancements, team initiatives, and help refine project management practices across the company.

Conduct post-project reviews to capture lessons learned and identify improvement opportunities.

Support the adoption of project management best practices and tools.

What You Need

Bachelor's degree in Business Administration, Project Management, Information Technology, Computer Science, or a related field.

3-5 years of experience in Project Management, Project Coordination, or a similar role.

Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches).

Experience working with technical teams and technology-driven projects.

Proficiency with project management tools such as ClickUp, or similar platforms.

Excellent written and verbal communication skills.

Strong organizational, problem-solving, and time-management abilities.

Ability to manage multiple projects simultaneously while maintaining attention to detail.

Proficiency in Microsoft Office Suite

Nice to Have

Project management certification (CAPM, Scrum Master, PMP, or equivalent) is an advantage.

Experience in BPO, data operations, technology services, or related industries.

Familiarity with software development, lifecycles, and technical workflows.

Experience creating reports, dashboards, and project performance metrics.

Who Will Thrive in This Role

This role is likely a strong fit if you:

• Have successfully led technology, software implementation, automation, digital transformation, business transformation, or operational improvement projects.
• Have experience managing cross-functional stakeholders, including executives, clients, technical teams, and operational leaders.
• Have personally owned project delivery and outcomes, not just project administration.
• Can confidently lead projects where requirements evolve over time and not everything is clearly defined from day one.
• Enjoy solving complex business challenges and bringing structure to ambiguity.
• Are comfortable driving accountability and influencing decisions across teams.
• Have experience facilitating workshops, discovery sessions, planning discussions, and stakeholder meetings.
• Can balance strategic thinking with hands-on execution.
• Enjoy helping people adopt new processes, systems, and ways of working.
• Take ownership, work independently, and consistently follow through on commitments.

This Role Is Probably Not For You If

You have primarily worked in project administration, project coordination, scheduling, or meeting support roles without direct responsibility for project outcomes.

You are looking for a role where project requirements, timelines, and direction are fully defined before work begins.

You prefer executing assigned tasks rather than driving accountability and decision-making across stakeholders.

You are uncomfortable presenting recommendations, risks, and project updates to senior leaders or clients.

You prefer individual contributor work over leading cross-functional collaboration.

You have limited experience managing initiatives involving people, processes, technology, and organizational change.

You are seeking a software engineering, technical support, systems administration, or business analyst role without project leadership responsibilities.

• Independently manage a wide range of internal and external projects from kickoff through completion.
• Develop and maintain detailed project plans, task lists, timelines, and resource allocations.
• Collaborate with developers, operations, associates, and other departments to ensure deliverables are met on time and within scope.
• Serve as the primary point of contact for assigned projects, keeping stakeholders informed and engaged.
• Monitor milestones, task progress, and deliverable status; prepare regular updates and present project status to leadership.
• Identify potential roadblocks early, escalate issues when needed, and track resolution steps to mitigate project risks.
• Maintain accurate project documentation, approvals, and communications, and ensure everything is stored appropriately.
• Submit weekly Capacity Reports, update the New Business Report post-SOW, and complete Service Failure Reports when applicable.
• Work with Senior PMs to resolve escalations, align on strategic direction, or request additional resources.
• Participate in process enhancements, team initiatives, and help refine project management practices across the company.
• Conduct post-project reviews to capture lessons learned and identify improvement opportunities.
• Support the adoption of project management best practices and tools.

• Project Management
• Project Coordination
• Agile
• Scrum
• Waterfall
• Hybrid approaches
• Working with technical teams
• Technology-driven projects
• ClickUp
• Microsoft Office Suite
• Communication skills
• Organizational skills
• Problem-solving skills
• Time-management abilities
• Managing multiple projects
• Attention to detail

• Bachelor's degree in Business Administration, Project Management, Information Technology, Computer Science, or a related field.
• 3-5 years of experience in Project Management, Project Coordination, or a similar role.
• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches).
• Experience working with technical teams and technology-driven projects.
• Proficiency with project management tools such as ClickUp, or similar platforms.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and time-management abilities.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Proficiency in Microsoft Office Suite
• Project management certification (CAPM, Scrum Master, PMP, or equivalent) is an advantage.
• Experience in BPO, data operations, technology services, or related industries.
• Familiarity with software development, lifecycles, and technical workflows.
• Experience creating reports, dashboards, and project performance metrics.