Responsibilities or duties

The Project Manager is responsible for overseeing all aspects of project planning, implementation, and execution. This includes managing both individual projects and groups of related company projects in a coordinated manner. The role ensures that projects are aligned to deliver intended benefits and maintain effective control throughout the project lifecycle.

Qualifications or requirements (e.g., education, skills)

• A minimum of 7 years of technical experience in the telecom industry, with at least 4 years in a project management role.
• Strong background in fiber network project management.
• Effective project management skills, including experience in written and verbal communication, as evidenced by work history and accomplishments.
• Strong written and verbal communication skills, with the ability to summarize and present key information to stakeholders concisely.
• Proficiency in using BOSS tools and experience with the Microsoft Office suite, including MS Project.
• Demonstrated ability to manage multiple priorities and solve problems in a fast-paced environment.
• Familiarity with WIOCC network technologies, including Subsea, OTN, DWDM, SDH, and Data (Ethernet, IP/MPLS, OSPF, BGP), is preferred.
• Excellent interpersonal skills, including active listening, negotiation, and conflict resolution.
• Ability to work cross-functionally and influence teams in a matrix environment.
• Strong team leader and manager of virtual teams; motivated, persistent, and able to manage stress.
• Client-focused with confidence and relationship-building skills.
• Integrity and honesty with high ethical standards and strong negotiation skills.
• Passionate, adaptable, and flexible.
• Committed to personal excellence, accuracy, and attention to detail.
• Collaborative and results-driven through teamwork and partnerships.
• Strong analytical skills with the ability to collate and interpret data from various sources.
• Excellent communicator in both English, with a natural aptitude for dealing with people.
• Creative thinker with excellent problem-solving skills.
• Commercially aware, numerate, and articulate.
• Exceptional network diagnostic skills.

Experience needed

A minimum of 7 years of technical experience in the telecom industry, with at least 4 years in a project management role.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Reporting Line: Programme Manager

Bachelor’s degree (or equivalent; a master’s degree is an added advantage) in a technical field or equivalent relevant experience.

PMP, PRINCE2, or AGILE certification is a must have.

Proficient in Microsoft Project.

Proficiency in English for understanding, speaking, and writing communications.

• Lead and manage WIOCC’s network infrastructure projects to ensure timely and successful completion.
• Oversee client orders from pre-sales solution design to final handover, ensuring high levels of client satisfaction.
• Develop and maintain project charters, project plans, risk registers, budgets, and lessons learned documentation.
• Monitor project delivery milestones to ensure alignment with client target timelines.
• Collaborate closely with account managers to understand client requirements and ensure project alignment.
• Serve as the primary point of contact for clients, providing regular and accurate project updates and reports.
• Manage relationships with internal teams, stakeholders, and WIOCC clients effectively.
• Ensure seamless handovers to internal teams, aligning with client specifications.
• Lead virtual project teams consisting of Engineering, Operations, Legal, Procurement, Logistics, and Finance.
• Engage and manage third-party suppliers to ensure compliance with client specifications, service level agreements (SLAs), and quality standards.
• Address and mitigate project concerns, contractual challenges, and risks, escalating issues where necessary.
• Actively participate in and promote the project gate review process.
• Oversee vendor and logistics management, ensuring timely delivery of materials and services.
• Ensure data accuracy within NetSuite and other project management tools.
• Serve as a deputy for the Programme Manager as required and contribute to ad-hoc reporting.
• Actively participate in process improvement and automation initiatives.

• Project Management
• Fiber network project management
• Written and verbal communication
• Stakeholder management
• Client relationship management
• Cross-functional coordination
• Vendor management
• Logistics management
• Data accuracy
• Process improvement
• Microsoft Project proficiency
• BOSS tools proficiency
• Microsoft Office suite proficiency
• Problem-solving
• Interpersonal skills
• Active listening
• Negotiation
• Conflict resolution
• Team leadership
• Relationship building
• Analytical skills
• Communication
• Creative thinking
• Commercial awareness
• Network diagnostic skills

• Bachelor’s degree (or equivalent; a master’s degree is an added advantage) in a technical field or equivalent relevant experience.
• PMP, PRINCE2, or AGILE certification is a must have.
• Proficient in Microsoft Project.
• Proficiency in English for understanding, speaking, and writing communications.