Role Objective

Our client, with residential properties in Nairobi, is seeking a proactive and reliable Property Manager (Caretaker Supervisor) to oversee the day-to-day operations, maintenance, and tenant relations within the estate. The ideal candidate will combine hands-on property management skills with supervisory ability and basic financial management knowledge.

Responsibilities or duties

• Oversee cleanliness and maintenance of common areas, buildings, and surrounding compound
• Supervise caretakers, security personnel, and other service providers to ensure quality service delivery
• Handle minor repairs (plumbing, electrical, general maintenance) and coordinate specialized repairs when needed
• Conduct routine property inspections and ensure timely preventive and corrective maintenance
• Manage waste disposal and ensure compliance with hygiene standards
• Act as the main point of contact for tenants, handling inquiries and resolving issues professionally
• Escalate complex matters to management and provide timely updates
• Monitor security systems and control access to the property
• Track rent payments, follow up on arrears, and maintain proper tenant records
• Assist in managing utility payments and handling emergency situations
• Maintain basic financial records, including expense tracking and reporting
• Prepare periodic reports on property performance and maintenance activities
• Monitor occupancy levels and support tenant turnover processes
• Oversee gardening and general upkeep of outdoor spaces
• Perform any other duties as assigned by management

Qualifications or requirements

Job Specifications and Qualifications

• Minimum of 3 years’ experience in property management or a similar supervisory caretaker role
• Previous experience managing residential properties or estates
• Certificate or training in Property Management, Building Maintenance, or a related field
• Basic bookkeeping or accounting knowledge (rent tracking, expense records, reporting)
• Practical knowledge of repairs, maintenance, and general property operations

Key Competencies

• Strong problem-solving and decision-making skills
• Good interpersonal and communication abilities
• High level of integrity and accountability
• Ability to supervise teams and manage multiple tasks
• Hands-on and flexible approach to both administrative and manual duties

• Oversee cleanliness and maintenance of common areas, buildings, and surrounding compound
• Supervise caretakers, security personnel, and other service providers to ensure quality service delivery
• Handle minor repairs (plumbing, electrical, general maintenance) and coordinate specialized repairs when needed
• Conduct routine property inspections and ensure timely preventive and corrective maintenance
• Manage waste disposal and ensure compliance with hygiene standards
• Act as the main point of contact for tenants, handling inquiries and resolving issues professionally
• Escalate complex matters to management and provide timely updates
• Monitor security systems and control access to the property
• Track rent payments, follow up on arrears, and maintain proper tenant records
• Assist in managing utility payments and handling emergency situations
• Maintain basic financial records, including expense tracking and reporting
• Prepare periodic reports on property performance and maintenance activities
• Monitor occupancy levels and support tenant turnover processes
• Oversee gardening and general upkeep of outdoor spaces
• Perform any other duties as assigned by management

• Strong problem-solving and decision-making skills
• Good interpersonal and communication abilities
• High level of integrity and accountability
• Ability to supervise teams and manage multiple tasks
• Hands-on and flexible approach to both administrative and manual duties

• Minimum of 3 years’ experience in property management or a similar supervisory caretaker role
• Previous experience managing residential properties or estates
• Certificate or training in Property Management, Building Maintenance, or a related field
• Basic bookkeeping or accounting knowledge (rent tracking, expense records, reporting)
• Practical knowledge of repairs, maintenance, and general property operations