About the Institution

Maverick Recruitment is seeking a dedicated facilities management professional on behalf of a commercial real estate client in Eldoret. The position oversees the commercial operations and tenant services for a bustling shopping mall.

Role Overview & Scope

The Property Manager / Caretaker will manage the daily operations of a commercial shopping mall in Eldoret. The role encompasses tenant relations, service provider oversight, routine facility maintenance, security coordination, and vacancy management to maintain high occupancy standards.

Key Responsibilities

• Mall Operations: Direct day-to-day shopping mall activities, ensuring smooth operational workflows.
• Tenant Relations: Support tenants, handle inquiries, manage leases, and promote tenant retention.
• Facility Maintenance: Coordinate routine repairs, cleanliness, and infrastructure maintenance schedules.
• Contractor Management: Supervise security teams, cleaning staff, utility providers, and third-party service contractors.
• Reporting & Compliance: Maintain tenant records, monitor utility usage, prepare operational property reports, and enforce safety rules.

Minimum Requirements & Qualifications

• Education: Diploma or Bachelor's Degree in Property Management, Real Estate, Facilities Management, Business Administration, or a related field.
• Experience: Practical background in property or facilities management, with preference given to shopping mall or commercial property experience.
• Software Competency: Proficiency in MS Office applications (especially Excel and Word).
• Attributes: Excellent tenant communication, strong organizational problem-solving, high integrity, and independent execution.

• Direct day-to-day shopping mall activities, ensuring smooth operational workflows.
• Support tenants, handle inquiries, manage leases, and promote tenant retention.
• Coordinate routine repairs, cleanliness, and infrastructure maintenance schedules.
• Supervise security teams, cleaning staff, utility providers, and third-party service contractors.
• Maintain tenant records, monitor utility usage, prepare operational property reports, and enforce safety rules.

• Excellent tenant communication
• Strong organizational problem-solving
• High integrity
• Independent execution
• Proficiency in MS Office applications (especially Excel and Word)

• Diploma or Bachelor's Degree in Property Management, Real Estate, Facilities Management, Business Administration, or a related field.
• Practical background in property or facilities management, with preference given to shopping mall or commercial property experience.