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Vacancy title:
Protection Officer
[Type: FULL_TIME, Industry: Consulting, Category: Protective Services]
Jobs at:
People FOCO
Deadline of this Job:
Tuesday, June 3 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, May 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
POSITION OVERVIEW
- Our client is seeking a friendly, alert, and dependable Protection Officer to help create a safe, welcoming, and orderly environment for their customers and staff. This role goes beyond traditional security—it's about offering a helping hand to shoppers, ensuring vehicle and property safety, and maintaining a secure atmosphere at our retail supermarket and pharmacy outlet.
JOB RESPONSIBILITIES
- Welcome customers and offer assistance with parking and directions
- Monitor store premises to ensure the safety of vehicles, customers, and employees
- Provide a visible and reassuring presence at the entrance and throughout the store
- Help prevent loss or theft through proactive observation and customer engagement
- Respond calmly and effectively to emergencies, disturbances, or safety issues
- Monitor security systems such as CCTV where applicable
- Maintain accurate incident and activity logs
- Support enforcement of store policies in a respectful and customer-friendly manner
- Coordinate with management and emergency services when needed
QUALIFICATIONS
- Previous experience in security, customer service, or protection services preferred
- A friendly and approachable personality
- Excellent communication and interpersonal skills
- Physically fit and able to stand or move for extended periods
- Ability to remain calm and professional under pressure
- Basic report writing and record-keeping skills
- A valid security certification/license is an added advantage
Work Hours: 8
Experience: No Requirements
Level of Education: associate degree
Job application procedure
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