Under the general direction of the Director of Public Works, this position provides administrative support to the Public Works and Sanitation operations.

Essential Job Responsibilities:

• Organize office activities and work projects. Assign responsibilities and ensure completion of specific projects, tasks, requests and duties.
• Assist customers with service needs as well as resolving customer complaints in a timely manner.
• Review and approve department payroll records.
• Streamline service requests and facilitate tracking mechanism(s) to ensure efficiency and service request completion, as well as labor distribution reporting.
• Assists the Director of Public Works with prioritizing and assigning work throughout the department.
• Ensure the administrative team is delivering the established standard of customer service to all customers and members of the public.

Education And Experience:

This position requires a high school diploma or equivalent, a minimum of three (3) years' experience working in an office setting, managing day-to-day administrative tasks. Three (3) years experience managing customer relations in an office setting. Strong organizational skills are required. Three (3) years' supervisory experience preferred.

Miscellaneous Information

MS PERS Retirement System-9% mandatory employee contribution with City contributing 18.9%.

• Organize office activities and work projects. Assign responsibilities and ensure completion of specific projects, tasks, requests and duties.
• Assist customers with service needs as well as resolving customer complaints in a timely manner.
• Review and approve department payroll records.
• Streamline service requests and facilitate tracking mechanism(s) to ensure efficiency and service request completion, as well as labor distribution reporting.
• Assists the Director of Public Works with prioritizing and assigning work throughout the department.
• Ensure the administrative team is delivering the established standard of customer service to all customers and members of the public.

• Strong organizational skills
• Customer relations
• Managing day-to-day administrative tasks
• Supervisory skills
• Payroll records review and approval
• Service request tracking and labor distribution reporting

• High school diploma or equivalent
• A minimum of three (3) years' experience working in an office setting, managing day-to-day administrative tasks
• Three (3) years experience managing customer relations in an office setting
• Strong organizational skills are required
• Three (3) years' supervisory experience preferred