About the role:

As a Quality Assurance Engineer at Ezra, you will play a pivotal role in maintaining the quality of our software products. This hands-on role requires a dedicated individual with a strong interest in quality assurance and testing methodologies. You will collaborate with cross-functional teams, partners, and other stakeholders to ensure the delivery of high-quality, reliable, and scalable solutions that drive business success and meet our customer needs. Reporting to the Senior Manager Quality Assurance, you will significantly impact our projects and organizational growth

Key responsibilities:

• Develop comprehensive test assets: Create detailed, structured, and traceable test plans, test cases, and methods of procedure (MOPs) for production deployments
• Execute thorough testing cycles: Perform regression, smoke, exploratory, and functional testing across both user-facing applications and backend services before every deployment
• Maintain and expand automation coverage: Execute, maintain, and enhance automated tests for frontend and backend systems, ensuring stable and scalable CI/CD pipelines
• Strengthen CI/CD quality gates: Contribute to continuous integration and deployment initiatives, optimizing automated test execution, reporting, and quality checks
• Drive defect lifecycle management: Collaborate with Operations, Product, and Engineering teams to identify, document, triage, and track defects through to resolution
• Review project documentation: Evaluate BRDs, TADs, and related artifacts; provide clear, timely, and actionable feedback before, during, and after implementation
• Ensure high test coverage: Continuously review, update, and refine test cases in our designated test management tool to maintain accuracy and relevance.
• Monitor post-production performance: Track in-market metrics, identify anomalies, and support fast incident response and post-deployment validation
• Own the QA lifecycle of features: Take responsibility from test design through development, launch, monitoring, and operational readiness
• Engage in technical discussions: Participate confidently in conversations about architecture, design decisions, APIs, and algorithms that impact quality
• Understanding of how the work you are doing fits into the bigger picture
• Solving routine problems in your area and understands how to work with other teams

Qualifications and Experience:

• Bachelor’s degree in computer science or related field
• At least 4 years’ experience as a QA Engineer

Preferred Qualifications:

• ISTQB
• Relational database knowledge
• Automation

The ideal candidate is someone who has:

• QA mastery. Knowledge of various testing methods, strategies, and tools.
• High attention to Detail: Ability to identify discrepancies and ensure the software meets the required standards.
• Analytical mindset: Strong problem-solving skills to identify issues and determine their root causes.
• Clear communicator: Effective verbal and written communication to collaborate with team members and stakeholders.
• Technical proficiency: Familiarity with programming languages such as, Java, or JavaScript, and working knowledge of relational databases such as SQL and postgres.
• Automation experience: Understanding of automation testing using but not limited to Selenium, JUnit, Cucumber or similar frameworks.
• Version control confidence: Demonstrable and familiarity with version control systems such as Git, BitBucket, etc.
• Team-first mindset: Ability to work effectively within a team and contribute to collective goals.
• Adaptability: Willingness to learn new technologies and adapt to changing requirements.
• Time Management: Ability to manage time effectively to meet project deadlines.

Company overview:

Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.

Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.

ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.

Nano is a micro cash advance offered to mobile wallet users on demand.

BNPL facilitates payment installments for products and services

As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.

Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.

• Develop comprehensive test assets: Create detailed, structured, and traceable test plans, test cases, and methods of procedure (MOPs) for production deployments
• Execute thorough testing cycles: Perform regression, smoke, exploratory, and functional testing across both user-facing applications and backend services before every deployment
• Maintain and expand automation coverage: Execute, maintain, and enhance automated tests for frontend and backend systems, ensuring stable and scalable CI/CD pipelines
• Strengthen CI/CD quality gates: Contribute to continuous integration and deployment initiatives, optimizing automated test execution, reporting, and quality checks
• Drive defect lifecycle management: Collaborate with Operations, Product, and Engineering teams to identify, document, triage, and track defects through to resolution
• Review project documentation: Evaluate BRDs, TADs, and related artifacts; provide clear, timely, and actionable feedback before, during, and after implementation
• Ensure high test coverage: Continuously review, update, and refine test cases in our designated test management tool to maintain accuracy and relevance.
• Monitor post-production performance: Track in-market metrics, identify anomalies, and support fast incident response and post-deployment validation
• Own the QA lifecycle of features: Take responsibility from test design through development, launch, monitoring, and operational readiness
• Engage in technical discussions: Participate confidently in conversations about architecture, design decisions, APIs, and algorithms that impact quality
• Understanding of how the work you are doing fits into the bigger picture
• Solving routine problems in your area and understands how to work with other teams

• QA mastery. Knowledge of various testing methods, strategies, and tools.
• High attention to Detail: Ability to identify discrepancies and ensure the software meets the required standards.
• Analytical mindset: Strong problem-solving skills to identify issues and determine their root causes.
• Clear communicator: Effective verbal and written communication to collaborate with team members and stakeholders.
• Technical proficiency: Familiarity with programming languages such as, Java, or JavaScript, and working knowledge of relational databases such as SQL and postgres.
• Automation experience: Understanding of automation testing using but not limited to Selenium, JUnit, Cucumber or similar frameworks.
• Version control confidence: Demonstrable and familiarity with version control systems such as Git, BitBucket, etc.
• Team-first mindset: Ability to work effectively within a team and contribute to collective goals.
• Adaptability: Willingness to learn new technologies and adapt to changing requirements.
• Time Management: Ability to manage time effectively to meet project deadlines.

• Bachelor’s degree in computer science or related field
• At least 4 years’ experience as a QA Engineer
• ISTQB
• Relational database knowledge
• Automation