SoftClans Technologies LTD is global ICT solutions provider with offices in Nairobi(KENYA). We Target our products for the African market with the aim of providing high quality tailor made software products and services to our clients.

The QA Tester & Technical Documentation Specialist will be responsible for both executing software testing activities and producing the accompanying technical and QA documentation across Aviation projects. This is role is suited to someone who can validate system functionality against requirements while also clearly documenting test coverage, defects, and process outcomes for internal teams and external stakeholders.

Key Responsibilities

Testing

• Design, execute, and maintain manual and/or automated test cases based on functional and technical requirements
• Perform functional, regression, integration, and UAT-support testing across web-based government and enterprise applications
• Log, track, and verify resolution of defects using tools such as Jira
• Support test planning and align testing activities with recognized standards (e.g., ISO/IEC/IEEE 29119)
• Collaborate with developers, business analysts, and project leads to clarify requirements and edge cases
• Participate in sprint ceremonies and provide QA status updates

Documentation

• Produce and maintain test plans, test cases, test scripts, and test summary reports
• Draft and update user guides, process documentation, requirement traceability matrices, and release notes
• Translate technical test outcomes into clear documentation for non-technical stakeholders, including client-facing reports
• Maintain version control and consistency of QA artifacts (Excel/Jira-based tracking, as required per project)
• Support documentation needed for audits, certifications, or compliance reviews

Required Qualifications

• Experience in software QA/testing, technical writing, or a combined role
• Familiarity with test management and defect tracking tools (e.g., Jira, TestRail, or similar)
• Strong written communication skills, with ability to produce clear, structured documentation
• Working knowledge of QA/testing standards and methodologies (e.g., ISO 29119)
• Detail-oriented with strong organizational skills, able to manage multiple concurrent deliverables

Preferred Qualifications

• Experience in government, or other regulated-industry software projects
• Familiarity with certification, licensing, or compliance-driven system workflows
• Experience working with distributed/remote teams and international clients

Core Competencies

• Analytical thinking and attention to detail
• Clear, audience-appropriate technical writing
• Cross-functional collaboration
• Process discipline and adherence to documented standards

• Design, execute, and maintain manual and/or automated test cases based on functional and technical requirements
• Perform functional, regression, integration, and UAT-support testing across web-based government and enterprise applications
• Log, track, and verify resolution of defects using tools such as Jira
• Support test planning and align testing activities with recognized standards (e.g., ISO/IEC/IEEE 29119)
• Collaborate with developers, business analysts, and project leads to clarify requirements and edge cases
• Participate in sprint ceremonies and provide QA status updates
• Produce and maintain test plans, test cases, test scripts, and test summary reports
• Draft and update user guides, process documentation, requirement traceability matrices, and release notes
• Translate technical test outcomes into clear documentation for non-technical stakeholders, including client-facing reports
• Maintain version control and consistency of QA artifacts (Excel/Jira-based tracking, as required per project)
• Support documentation needed for audits, certifications, or compliance reviews

• Familiarity with test management and defect tracking tools (e.g., Jira, TestRail, or similar)
• Strong written communication skills, with ability to produce clear, structured documentation
• Working knowledge of QA/testing standards and methodologies (e.g., ISO 29119)
• Detail-oriented with strong organizational skills, able to manage multiple concurrent deliverables
• Analytical thinking and attention to detail
• Clear, audience-appropriate technical writing
• Cross-functional collaboration
• Process discipline and adherence to documented standards

• Experience in software QA/testing, technical writing, or a combined role
• Experience in government, or other regulated-industry software projects
• Familiarity with certification, licensing, or compliance-driven system workflows
• Experience working with distributed/remote teams and international clients