GENERAL PURPOSE

Our client, a market leader in the food manufacturing sector with exciting brands such as drinking chocolates, ice cream, yogurts, topping sauces, and chocolate spreads, is seeking to recruit a Quality Assurance Assistant to support the implementation of quality assurance systems, food safety standards, and product quality monitoring across the manufacturing process.

• Conduct routine quality inspections and audits on raw materials, work-in-progress, and finished products.
• Monitor production processes to ensure compliance with established quality and food safety standards.
• Perform product sampling, testing, and analysis, and document results accurately.
• Ensure adherence to HACCP, FSMS, FSSC 22000, GMP, and other food safety requirements.
• Investigate quality deviations, customer complaints, and non-conformities, and support implementation of corrective and preventive actions (CAPA).
• Maintain quality records, reports, certificates, and documentation in accordance with regulatory and company requirements.
• Support internal and external audits and ensure timely closure of audit findings.
• Monitor plant hygiene standards, sanitation activities, and pest control programs.
• Participate in risk assessments, change management processes, equipment calibration, and validation activities.
• Track quality performance indicators and prepare quality reports for management review.
• Train and sensitize production staff on quality, food safety, hygiene, and compliance requirements.
• Verify compliance with OSHA Act 2007 and other applicable health and safety regulations.
• Support continuous improvement initiatives through KAIZEN and root cause analysis (RCA) methodologies.
• Collaborate with Production, Maintenance, Procurement, and Warehouse teams to ensure quality objectives are achieved.
• Ensure customer specifications and expectations are consistently met.

• Practical understanding of quality assurance processes within a manufacturing environment.
• Knowledge of Food Safety Standards and Regulatory Requirements.
• Product Testing, Inspection, and Quality Monitoring.
• Strong Attention to Detail.
• Understanding of Manufacturing Processes.
• Documentation and Record Management.
• Problem Solving and Corrective Action Implementation.
• Effective Communication Skills.
• Familiarity with Quality Management Systems (QMS).
• Analytical Thinking and Data Interpretation.
• Teamwork and Collaboration.
• Time Management and Ability to Multitask.
• Adaptability and Continuous Improvement Mindset.
• Customer-Focused Quality Standards.
• Sound understanding of HACCP systems across different production lines.

• Bachelor's Degree in Food Science or Dairy Technology (Mandatory).
• Minimum of 4 years' experience in a Food Manufacturing Industry within the Quality Control/Quality Assurance Department.