About the Role

The Quality Assurance Engineer is responsible for ensuring the quality, reliability, and performance of software applications, systems, and digital products through effective test planning, execution, defect management, and quality assurance governance. The role collaborates with business users, development teams, project managers, and external vendors to ensure solutions meet business requirements, regulatory standards, and customer expectations before deployment.

Key Accountabilities

• Develop test strategies, test plans, test scenarios, and test cases for projects and change requests.
• Execute functional, integration, regression, performance, and mobile application testing.
• Maintain and prioritize testing backlogs for projects and enhancement requests.
• Coordinate and facilitate User Acceptance Testing (UAT).
• Track, report, and verify defects through to closure.
• Monitor testing progress and provide regular status reports to stakeholders.
• Develop and maintain QA dashboards and test metrics.
• Ensure adherence to QA standards, governance frameworks, and regulatory requirements.
• Identify testing risks and recommend mitigation strategies.
• Support Agile and DevSecOps delivery practices to ensure quality throughout the software development lifecycle.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field.
• ISTQB/ASTQB Certification or equivalent testing certification are an advantage.
• Additional certifications in Agile, Scrum, or automation testing are an advantage.
• Minimum 3 years' experience in software testing and quality assurance.
• Experience with Agile testing methodologies.
• Experience using test management and defect tracking tools.
• Experience in mobile application testing and performance testing.
• Experience coordinating User Acceptance Testing (UAT).
• Core banking system testing experience is an added advantage.

• Develop test strategies, test plans, test scenarios, and test cases for projects and change requests.
• Execute functional, integration, regression, performance, and mobile application testing.
• Maintain and prioritize testing backlogs for projects and enhancement requests.
• Coordinate and facilitate User Acceptance Testing (UAT).
• Track, report, and verify defects through to closure.
• Monitor testing progress and provide regular status reports to stakeholders.
• Develop and maintain QA dashboards and test metrics.
• Ensure adherence to QA standards, governance frameworks, and regulatory requirements.
• Identify testing risks and recommend mitigation strategies.
• Support Agile and DevSecOps delivery practices to ensure quality throughout the software development lifecycle.

• Agile testing methodologies
• Test management tools
• Defect tracking tools
• Mobile application testing
• Performance testing
• User Acceptance Testing (UAT) coordination
• Core banking system testing (added advantage)

• Bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field.
• ISTQB/ASTQB Certification or equivalent testing certification (advantage).
• Additional certifications in Agile, Scrum, or automation testing (advantage).