About Human Capital Outsourcing Limited

At Human Capital Outsourcing Limited, our journey began in 2017. We're not just an HR consultancy firm; we're your trusted strategic partners in realizing your vision. Over the years, our commitment to excellence has guided us through a path of continuous growth and learning.

Responsibilities

• Conduct quality inspections across farms, production units, kitchens, outlets, and operational sites.
• Monitor food preparation, processing, packaging, storage, and dispatch activities.
• Ensure compliance with food safety regulations, hygiene standards, and SOPs.
• Oversee quality control of products, raw materials, packaging, and finished goods.
• Conduct routine outlet inspections to assess hygiene, customer service, branding, and operational standards.
• Ensure proper storage temperatures, stock rotation (FIFO), and contamination prevention practices.
• Monitor expiry dates, waste management procedures, and pest control systems.
• Train staff on quality standards, food safety procedures, hygiene, and operational compliance.
• Conduct quality audits and prepare daily, weekly, and monthly compliance reports.
• Investigate customer complaints relating to food quality and implement corrective actions.
• Recommend process improvements to strengthen operational efficiency and product consistency.
• Escalate serious quality risks and non-compliance issues to management promptly.

Qualifications & Requirements

• Diploma or Bachelor’s Degree in Food Science, Quality Assurance, Public Health, Food Production, Hospitality, or related field.
• Minimum 3 years’ experience in Quality Control, Food Safety, or Operations Management.
• Experience within poultry production, FMCG, food manufacturing, restaurant operations, or hospitality industry is highly preferred.
• Knowledge of food safety standards, HACCP, quality systems, and compliance requirements is an added advantage.
• Experience conducting audits, inspections, and compliance reporting preferred.

• Conduct quality inspections across farms, production units, kitchens, outlets, and operational sites.
• Monitor food preparation, processing, packaging, storage, and dispatch activities.
• Ensure compliance with food safety regulations, hygiene standards, and SOPs.
• Oversee quality control of products, raw materials, packaging, and finished goods.
• Conduct routine outlet inspections to assess hygiene, customer service, branding, and operational standards.
• Ensure proper storage temperatures, stock rotation (FIFO), and contamination prevention practices.
• Monitor expiry dates, waste management procedures, and pest control systems.
• Train staff on quality standards, food safety procedures, hygiene, and operational compliance.
• Conduct quality audits and prepare daily, weekly, and monthly compliance reports.
• Investigate customer complaints relating to food quality and implement corrective actions.
• Recommend process improvements to strengthen operational efficiency and product consistency.
• Escalate serious quality risks and non-compliance issues to management promptly.

• Food Science
• Quality Assurance
• Public Health
• Food Production
• Hospitality
• Quality Control
• Food Safety
• Operations Management
• Poultry production
• FMCG
• Food manufacturing
• Restaurant operations
• Hospitality industry
• HACCP
• Quality systems
• Compliance requirements
• Audits
• Inspections
• Compliance reporting

• Diploma or Bachelor’s Degree in Food Science, Quality Assurance, Public Health, Food Production, Hospitality, or related field.
• Minimum 3 years’ experience in Quality Control, Food Safety, or Operations Management.
• Experience within poultry production, FMCG, food manufacturing, restaurant operations, or hospitality industry is highly preferred.
• Knowledge of food safety standards, HACCP, quality systems, and compliance requirements is an added advantage.
• Experience conducting audits, inspections, and compliance reporting preferred.