Background information about the job or company (e.g., role context, company overview)

We are a Christian hospice offering the highest quality clinical care and the love and salvation of Jesus Christ. Empyrean Hospice is seeking an experienced Quality Manager to support clinical excellence, regulatory compliance, and operational performance across our healthcare organization. This leadership role partners closely with executive and regional leadership to ensure high standards of care, strong documentation practices, and continuous quality improvement. The Quality Manager plays a key role in supporting regulatory readiness, conducting quality audits, and implementing process improvements that enhance patient care and organizational performance.

Responsibilities or duties

Conduct clinical documentation reviews and quality chart audits to ensure compliance with regulatory standards. Support adherence to Medicare Conditions of Participation (CoPs) and applicable accreditation standards. Identify operational and documentation improvement opportunities and develop corrective action plans. Assist with survey readiness and accreditation preparation. Provide training and education to staff on quality initiatives and documentation standards. Evaluate operational workflows and recommend improvements that enhance efficiency and service delivery. Partner with leadership to implement quality improvement and performance initiatives. Serve as a resource for clinical and operational teams regarding compliance and best practices.

Qualifications or requirements (e.g., education, skills)

Active Registered Nurse (RN) license in the state of employment. Strong analytical, organizational, and communication skills. Ability to collaborate with leadership and drive operational improvements.

Experience needed

2+ years of home health, hospice, or related healthcare experience. Experience with clinical documentation review, audits, or quality improvement preferred. Knowledge of Medicare Conditions of Participation and healthcare regulatory standards.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

With Empyrean Hospice, we are family. We are committed to caring for people at end of life with the same level of dedication and compassion we would choose for our own loved ones. Our core values are the foundation for our dedication to integrity and clinical excellence. Empyrean is a national company with community heart. We provide resources and leadership to support our care teams across the country so they can focus on the quality-of-life care and clinical excellence for the patients and families we serve. Our culture fosters a focus on our care delivery with work-life balance and support for our team members through manageable caseloads and professional growth supported by a team of expert leaders. Empyrean offers ongoing professional education opportunities, manageable caseloads, and a benefits package for eligible employees. Competitive compensation Comprehensive benefits include paid time off (PTO), dental, health, life, and vision insurance, an employee assistance program, and professional development assistance Mileage reimbursement plan Opportunities for professional growth and advancement If you are passionate about quality, compliance, and improving healthcare delivery, we encourage you to apply and join our leadership team. Empyrean Hospice is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status. Candidates for employment with Empyrean understand that Empyrean expressly does not want employees to use, and employee’s responsibilities and duties with Empyrean will not require or involve, any trade secrets or other confidential information secrets that employee may have obtained from former employers or any other third party. Further, Empyrean expects and facilitates disclosure of, and compliance with, any obligations with any prior employers or other third parties that may legally apply to an employee.

• Conduct clinical documentation reviews and quality chart audits to ensure compliance with regulatory standards.
• Support adherence to Medicare Conditions of Participation (CoPs) and applicable accreditation standards.
• Identify operational and documentation improvement opportunities and develop corrective action plans.
• Assist with survey readiness and accreditation preparation.
• Provide training and education to staff on quality initiatives and documentation standards.
• Evaluate operational workflows and recommend improvements that enhance efficiency and service delivery.
• Partner with leadership to implement quality improvement and performance initiatives.
• Serve as a resource for clinical and operational teams regarding compliance and best practices.

• Strong analytical skills
• Strong organizational skills
• Strong communication skills
• Ability to collaborate with leadership
• Ability to drive operational improvements

• Active Registered Nurse (RN) license in the state of employment.
• 2+ years of home health, hospice, or related healthcare experience.
• Experience with clinical documentation review, audits, or quality improvement preferred.
• Knowledge of Medicare Conditions of Participation and healthcare regulatory standards.
• Experience with Homecare Homebase (HCHB) or other electronic medical record systems (Preferred).
• Background in clinical compliance, survey readiness, or accreditation support (Preferred).