Background information about the job or company (e.g., role context, company overview)

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Responsibilities or duties

To ensure quality issues on stocks and all warehouse operations.

Performing daily checks on pallet on non-conformance and other related quality issues on factory receipts; prepare a monthly analysis and share it with the management

Non-Conforming Products Management. To identify and segregate non-conforming products in the warehouses.

Short Expiry Goods Documentation Processing. Process documents for goods with short expiry dates in the warehouse and ensure accurate recording and tracking of short expiry goods.

STO Retrieval. To retrieves STOs (UD1 & KB1) as per operational requirements.

Preparing customer related quality issues report and sharing the same with the management on a weekly basis.

Inspection of goods returned from the market as either rejected by the client or damaged and prepare a customer complaint analysis.

Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and client's requirements

Conduct Quality risk assessments and develop mitigation measures and constantly evaluate the same for relevanceOwner of root cause analysis in case of nonconforming batches to be submitted to management for further action

Housekeeping inspection on a daily basis

Qualifications or requirements (e.g., education, skills)

Bachelor's degree (B.A.) in Food Sciences or equivalent.

Training in MS Office suite.

Experience needed

3 years related experience and/or training.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Training in MS Office suite.

• Performing daily checks on pallet on non-conformance and other related quality issues on factory receipts; prepare a monthly analysis and share it with the management
• Non-Conforming Products Management. To identify and segregate non-conforming products in the warehouses.
• Short Expiry Goods Documentation Processing. Process documents for goods with short expiry dates in the warehouse and ensure accurate recording and tracking of short expiry goods.
• STO Retrieval. To retrieves STOs (UD1 & KB1) as per operational requirements.
• Preparing customer related quality issues report and sharing the same with the management on a weekly basis.
• Inspection of goods returned from the market as either rejected by the client or damaged and prepare a customer complaint analysis.
• Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and client's requirements
• Conduct Quality risk assessments and develop mitigation measures and constantly evaluate the same for relevanceOwner of root cause analysis in case of nonconforming batches to be submitted to management for further action
• Housekeeping inspection on a daily basis

• MS Office suite

• Bachelor's degree (B.A.) in Food Sciences or equivalent.
• Training in MS Office suite.