Quality and Patient Safety (QPS) Physician
2025-11-16T09:18:45+00:00
Aga Khan Health Services
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Healthcare
HealthCare
2025-11-30T17:00:00+00:00
Kenya
8
Quality and Patient Safety (QPS) Physician
Aga Khan Health Services
The position
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.
The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili, Nyamira and Kabarnet.
The Hospital seeks to recruit a professional for the following position listed below:
QUALITY AND PATIENT SAFETY (QPS) PHYSICIAN
Reporting to the Medical Director, The QPS Physician will support the implementation of quality and patient safety programs across various hospital departments, ensuring compliance with hospital-wide quality standards. The role involves conducting quality audits, guiding corrective action, and facilitating continuous improvement initiatives. S/He will support utilization management, collaborate with clinical teams to promote cost-effective patient care, and provide clinical liaison support for corporate clients.
RESPONSIBILITIES:
- Provide guidance in reviewing and developing policies to align with quality and patient safety standards, ensuring they are evidence-based, current, and regulatory compliant.
- Support departments in process re-engineering to optimize efficiency and patient outcomes.
- Train staff and promote best practices in patient safety and quality.
- Support accreditation and certification processes and ensure institutional adherence to international quality standards
- Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance
- Direct and support data collection, measurement, and reporting on quality and patient safety indicators.
- Support departmental leaders in the collection and application of utilization management data in quality improvement activities.
- Oversee credentialing, privileging, and ongoing professional performance (OPPE) evaluation of medical staff
- Lead Root Cause Analysis (RCA), adverse event reviews, continuous quality improvement (CQI) initiatives, risk identification and mitigation across departments.
- Coordinate physician feedback processes to improve satisfaction and engagement.
- Provide clinical support to corporate clients through care managers.
- Perform any other lawful duties as assigned by the Medical Director.
The requirements
- MBChB degree with valid registration/licensure with KMPDC with at least 3 years with at least 3 years’ experience in clinical care, healthcare quality, or patient safety role.
- Strong understanding of clinical governance, good clinical practice, and quality improvement methodologies.
- Familiarity with international accreditation standards (e.g., JCIA, ,Safe Care).
- Ability to work collaboratively in multidisciplinary teams.
- Proven experience in healthcare quality, patient safety, or hospital leadership.
- Strong knowledge of international hospital accreditation standards
- Excellent leadership, analytical, and communication skills
Sector
Social Development
About the Agency
Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community's health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan. More information......
Provide guidance in reviewing and developing policies to align with quality and patient safety standards, ensuring they are evidence-based, current, and regulatory compliant. Support departments in process re-engineering to optimize efficiency and patient outcomes. Train staff and promote best practices in patient safety and quality. Support accreditation and certification processes and ensure institutional adherence to international quality standards Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance Direct and support data collection, measurement, and reporting on quality and patient safety indicators. Support departmental leaders in the collection and application of utilization management data in quality improvement activities. Oversee credentialing, privileging, and ongoing professional performance (OPPE) evaluation of medical staff Lead Root Cause Analysis (RCA), adverse event reviews, continuous quality improvement (CQI) initiatives, risk identification and mitigation across departments. Coordinate physician feedback processes to improve satisfaction and engagement. Provide clinical support to corporate clients through care managers. Perform any other lawful duties as assigned by the Medical Director.
MBChB degree with valid registration/licensure with KMPDC with at least 3 years with at least 3 years’ experience in clinical care, healthcare quality, or patient safety role. Strong understanding of clinical governance, good clinical practice, and quality improvement methodologies. Familiarity with international accreditation standards (e.g., JCIA, ,Safe Care). Ability to work collaboratively in multidisciplinary teams. Proven experience in healthcare quality, patient safety, or hospital leadership. Strong knowledge of international hospital accreditation standards Excellent leadership, analytical, and communication skills
JOB-691996f598028
Vacancy title:
Quality and Patient Safety (QPS) Physician
[Type: FULL_TIME, Industry: Healthcare, Category: HealthCare]
Jobs at:
Aga Khan Health Services
Deadline of this Job:
Sunday, November 30 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Sunday, November 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Quality and Patient Safety (QPS) Physician
Aga Khan Health Services
The position
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.
The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili, Nyamira and Kabarnet.
The Hospital seeks to recruit a professional for the following position listed below:
QUALITY AND PATIENT SAFETY (QPS) PHYSICIAN
Reporting to the Medical Director, The QPS Physician will support the implementation of quality and patient safety programs across various hospital departments, ensuring compliance with hospital-wide quality standards. The role involves conducting quality audits, guiding corrective action, and facilitating continuous improvement initiatives. S/He will support utilization management, collaborate with clinical teams to promote cost-effective patient care, and provide clinical liaison support for corporate clients.
RESPONSIBILITIES:
- Provide guidance in reviewing and developing policies to align with quality and patient safety standards, ensuring they are evidence-based, current, and regulatory compliant.
- Support departments in process re-engineering to optimize efficiency and patient outcomes.
- Train staff and promote best practices in patient safety and quality.
- Support accreditation and certification processes and ensure institutional adherence to international quality standards
- Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance
- Direct and support data collection, measurement, and reporting on quality and patient safety indicators.
- Support departmental leaders in the collection and application of utilization management data in quality improvement activities.
- Oversee credentialing, privileging, and ongoing professional performance (OPPE) evaluation of medical staff
- Lead Root Cause Analysis (RCA), adverse event reviews, continuous quality improvement (CQI) initiatives, risk identification and mitigation across departments.
- Coordinate physician feedback processes to improve satisfaction and engagement.
- Provide clinical support to corporate clients through care managers.
- Perform any other lawful duties as assigned by the Medical Director.
The requirements
- MBChB degree with valid registration/licensure with KMPDC with at least 3 years with at least 3 years’ experience in clinical care, healthcare quality, or patient safety role.
- Strong understanding of clinical governance, good clinical practice, and quality improvement methodologies.
- Familiarity with international accreditation standards (e.g., JCIA, ,Safe Care).
- Ability to work collaboratively in multidisciplinary teams.
- Proven experience in healthcare quality, patient safety, or hospital leadership.
- Strong knowledge of international hospital accreditation standards
- Excellent leadership, analytical, and communication skills
Sector
Social Development
About the Agency
Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community's health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan. More information......
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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