About the Role

Our client is a leading player in the hospitality industry, committed to providing exceptional guest experiences. They are seeking a dynamic and organized Receptionist/Personal Assistant to join their team and contribute to the smooth operation of their front desk and executive support functions.

Responsibilities

As a Receptionist/Personal Assistant, your duties will include:

• Greeting and welcoming guests in a professional and friendly manner.
• Managing the main reception area, ensuring it is tidy and presentable.
• Answering and directing phone calls, taking messages, and handling inquiries.
• Scheduling appointments and managing calendars for executives.
• Handling incoming and outgoing mail and deliveries.
• Providing administrative support, including filing, data entry, and preparing documents.
• Assisting with travel arrangements and accommodation bookings.
• Maintaining office supplies and managing inventory.
• Coordinating meetings and events.
• Performing other related duties as assigned.

Qualifications and Requirements

To be successful in this role, you should possess:

• A high school diploma or equivalent; a diploma in a relevant field is an advantage.
• Proven experience as a Receptionist, Personal Assistant, or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• A professional and courteous demeanor.
• Knowledge of the hospitality industry is a plus.

Experience

A minimum of 1-2 years of relevant experience is required.

Additional Details

This is a full-time position based in Nairobi. The ideal candidate will be proactive, detail-oriented, and possess a strong work ethic.

• Greeting and welcoming guests in a professional and friendly manner.
• Managing the main reception area, ensuring it is tidy and presentable.
• Answering and directing phone calls, taking messages, and handling inquiries.
• Scheduling appointments and managing calendars for executives.
• Handling incoming and outgoing mail and deliveries.
• Providing administrative support, including filing, data entry, and preparing documents.
• Assisting with travel arrangements and accommodation bookings.
• Maintaining office supplies and managing inventory.
• Coordinating meetings and events.
• Performing other related duties as assigned.

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• A professional and courteous demeanor.

• A high school diploma or equivalent; a diploma in a relevant field is an advantage.
• Proven experience as a Receptionist, Personal Assistant, or in a similar administrative role.
• Knowledge of the hospitality industry is a plus.