Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality, Customer Service, Admin & Office, Protective Services]

Jobs at:
The Persian Hotel and VIP Lounge

Deadline of this Job:
Monday, August 10 2026

Duty Station:
Chaka Road Kilimani | Nairobi | Nairobi

Summary
Date Posted: Saturday, August 8 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Receptionist

Job Summary

The Receptionist will be responsible for welcoming guests, managing reservations and check-ins, responding to inquiries, and providing professional front-office support to ensure a smooth and memorable guest experience.

Key Responsibilities

• Welcome and assist guests professionally.
• Manage check-ins, check-outs, reservations, and room allocations.
• Respond to guest inquiries and requests promptly.
• Handle telephone calls, emails, and general correspondence.
• Maintain accurate guest records and front-office documentation.
• Handle guest complaints professionally and escalate complex issues.
• Coordinate with housekeeping, restaurant, and other departments.

Qualifications & Skills

• Certificate or Diploma in Hospitality, Front Office Operations, or a related field is an advantage.
• Previous hotel or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Computer literate.
• Professional appearance and strong customer-service orientation.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Send your detailed resume/CV and cover letter to our WhatsApp.

WhatsApp: 0107442638

CALL: 0107442638

Only shortlisted candidates will be called for interviews.

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