Job summary

We are seeking a versatile and proactive Front Office & Technical Sales Assistant to serve as the first point of contact for our organization. This is a "hybrid" role designed for a professional who possesses a background in agricultural/biological sciences and a passion for customer engagement.

Min Qualification:

Diploma

Experience Level:

Entry level

Experience Length:

2 years

Job descriptions & requirements

Location: Guthunguri

Salary: KSh 25,000 – 30,000 (Gross)

Employment Type: Full-Time

The Receptionist / Front Office Assistant will be responsible for managing the front desk, handling visitors, coordinating communication, supporting basic sales activities, and ensuring a welcoming and organized office environment.

Key Responsibilities

• Greet, attend to, and direct visitors and clients to the respective offices with a high degree of professionalism.
• Manage all social media platform correspondences (WhatsApp, Facebook, Instagram, X) and website inquiries with timely and helpful responses.
• Identify sales opportunities from walk-in customers and existing clients to grow business volume.
• Facilitate hospitality for staff and stakeholders by preparing and serving office tea and refreshments
• Ensure the office, equipment, and apparatus are cleaned and orderly
• Manage incoming and outgoing calls via a multi-line switchboard; handle physical mail and official correspondences.
• Manage the filing system, scanning, photocopying, and binding of documents to ensure proper records management.
• Perform any other duties as may be assigned from time to time

Requirements

• Diploma in Agriculture, Environmental Studies, Diary Science & Technology, Animal Health, Soil Science, or a related field from a recognized institution
• Certificate in Business, Customer Service, PR, or Administration is an added advantage
• At least 2–3 years’ relevant work experience in a similar role
• Computer literate with working knowledge of MS Word and Excel
• Certificate of Good Conduct
• Digital marketing skills are an added advantage
• Valid driving or motorcycle licence is an added advantage

• Greet, attend to, and direct visitors and clients to the respective offices with a high degree of professionalism.
• Manage all social media platform correspondences (WhatsApp, Facebook, Instagram, X) and website inquiries with timely and helpful responses.
• Identify sales opportunities from walk-in customers and existing clients to grow business volume.
• Facilitate hospitality for staff and stakeholders by preparing and serving office tea and refreshments
• Ensure the office, equipment, and apparatus are cleaned and orderly
• Manage incoming and outgoing calls via a multi-line switchboard; handle physical mail and official correspondences.
• Manage the filing system, scanning, photocopying, and binding of documents to ensure proper records management.
• Perform any other duties as may be assigned from time to time

• Computer literate with working knowledge of MS Word and Excel
• Digital marketing skills
• Customer Service
• Social Media Management
• Sales Support
• Communication
• Organization
• Professionalism

• Diploma in Agriculture, Environmental Studies, Diary Science & Technology, Animal Health, Soil Science, or a related field from a recognized institution
• Certificate in Business, Customer Service, PR, or Administration is an added advantage
• Certificate of Good Conduct
• Valid driving or motorcycle licence is an added advantage