Located at the main entrance to the Sanctuary, Taita Hills Safari Resort & Spa is an inviting stone building of 60 spacious rooms and two suites, all with their own private viewing balcony. It has a museum that displays some of the World War 1 memorabilia as part of the rich history of Taita Taveta County. Taita Hills Safari Resort & Spa is located at the main entrance to the Taita Hills Sanctuary in South Eastern Kenya, 400 km from Nairobi and 200 km from Mombasa. An hour flight from Nairobi or 30 min from Mombasa by private charter lands at the hotel’s own airstrip. The sanctuary is a 3-hour drive from Mombasa and a 6-hour drive from Nairobi on tarmac roads.

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Receptionists/Cashiers

Job TypeFull Time

QualificationDiploma

Experience

LocationNairobi

Job FieldAdministration / Secretarial

We are currently looking to recruit Four Receptionists/Cashiers to work at Taita Hills & Salt Lick Wildlife Resorts Limited

Roles and Responsibilities

Front Desk / Reception Duties:

• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Handle customer inquiries and provide accurate information.
• Maintain a clean and organized reception area.
• Manage appointments, bookings, or reservations. (if applicable)
• Receive and sort incoming mail and calls.

Cashier Duties:

• Process customer transactions (cash, card, mobile payments, etc.) accurately.
• Issue receipts and change where necessary.
• Balance cash register at the beginning and end of shifts.
• Maintain proper records of transactions.
• Handle billing queries and resolve payment issues.

Qualifications & Requirements

• Minimum education: Diploma in Hospitality management or Front office operations.
• Previous experience in a similar role is an added advantage.
• Basic computer skills MS Office, POS systems. (OPERA & MICROS)
• Strong communication and interpersonal skills.
• Foreign language speaking will be an added advantage.
• Good numerical and cash-handling skills.
• Professional appearance and attitude.
• Ability to multitask and work under pressure.

Key Competencies

• Customer service excellence.
• Attention to detail.
• Honesty and integrity.
• Time management and organization.
• Problem-solving skills.

Check how your CV aligns with this job

• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Handle customer inquiries and provide accurate information.
• Maintain a clean and organized reception area.
• Manage appointments, bookings, or reservations. (if applicable)
• Receive and sort incoming mail and calls.
• Process customer transactions (cash, card, mobile payments, etc.) accurately.
• Issue receipts and change where necessary.
• Balance cash register at the beginning and end of shifts.
• Maintain proper records of transactions.
• Handle billing queries and resolve payment issues.

• Basic computer skills MS Office, POS systems. (OPERA & MICROS)
• Strong communication and interpersonal skills.
• Foreign language speaking will be an added advantage.
• Good numerical and cash-handling skills.
• Professional appearance and attitude.
• Ability to multitask and work under pressure.
• Customer service excellence.
• Attention to detail.
• Honesty and integrity.
• Time management and organization.
• Problem-solving skills.

• Minimum education: Diploma in Hospitality management or Front office operations.
• Previous experience in a similar role is an added advantage.