Summary
Date Posted: Friday, June 28 2024, Base Salary: Not Disclosed

JOB DETAILS:
Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in the slums of Nairobi. Kennedy Odede, who grew up in the Kibera slum, founded SHOFCO in 2004 with a focus on youth and gender empowerment. SHOFCO has four initiative areas: education, health, economic an...

Responsibilities
• Systematic monitoring and collection of all delinquent cases for watch, sub-standard, doubtful, and loss internally or through external agencies
• Recovery management and maintaining default rate at stipulated levels
• Circulation of default notices and reminders to loan defaulters.
• Drawing payment plans with debtors and keeping their records for audit purposes
• Ensuring payment plans are honoured by debtors as per the agreement and keeping track of account movement.
• Preparing of accurate account level collection report on a monthly basis
• Devise means and/or advice on any best way to manage risk exposures in the society.
• Attending to members inquiries/concerns on matters relating to their defaulted accounts
• Enhance Customer relations during debt recovery processes
• Develop a comprehensive debt recovery strategy and plan for the Sacco
• Listing of all defaulters with CRB and frequent updates of their records
• Assigning members’ loan accounts in default to debt collectors.
• Manage relations and direct follow-up with external credit service providers i.e. Debt collectors, Tribunal lawyers, valuers, auctioneers, private investigators etc. and ensure they perform their functions optimally
• Ensure timely and accurate defaulters reporting for management decision-making on the Non-performing loans
• Devise means and/or advice on any best way to manage risk exposures in the society.
• Any other duty assigned by the management from time to time.
Job Competencies (Knowledge, Experience and Attributes / Skills).

Essential skills and Key Attributes
• Familiar with Sacco laws and regulations
• A person of integrity, team player with effective communication skills
• Excellent in analytical, interpersonal and team management skills
• Sacco lending experience
• A proactive person and have initiative.
• A firm and assertive character.

Qualifications
• A Business related degree or its equivalent from a recognized institution.
• CPA Part 2 (Sec. IV)
• Professional Qualification in credit management will be an added advantage.
• At least 3 years’ experience in debt recovery in a financial institution.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to recruitment@shininghopeforcommunities.org  with a clear subject line “JOB TITLE”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 8th July 2024.



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