Regional IT Specialist
2026-02-03T07:58:58+00:00
International Potato Center
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_2254/logo/International%20Potato%20Center.png
https://www.greatkenyanjobs.com/jobs/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Professional Services
Computer & IT, Science & Engineering, Social Services & Nonprofit
2026-02-12T17:00:00+00:00
8
Background information about the job or company (e.g., role context, company overview)
The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources. CIP is truly a global center, with headquarters in Lima, Peru and offices in 20 developing...
Responsibilities or duties
Key Responsibilities
- Support the implementation and rollout of new IT initiatives across CIP country offices in Africa and Asia.
- Provide end-to-end technical support to research projects throughout the project lifecycle, including planning, deployment, maintenance, and optimization of digital solutions.
- Collaborate with internal IT teams and external partners to ensure all solutions align with CIP standards, policies, and best practices.
- Promote and maintain the standardisation of IT hardware, software, and infrastructure across regional offices to ensure consistency and efficiency.
- Manage the full lifecycle of IT assets, including procurement, allocation, maintenance, monitoring, write-off, and secure disposal.
- Ensure all endpoints are properly patched, secured, backed up, inventoried, and compliant with CIP information security policies and controls.
- Provide technical support to country offices for local area networks, internet connectivity, telecommunications systems, and IT procurement requirements.
- Monitor the performance of vendors and service providers, and provide feedback to the global IT team to support service improvements and quality assurance.
- Deliver remote technical support through CIP’s ticketing system, handling first-level and selected second-level troubleshooting, issue resolution, and escalation.
- Conduct IT training sessions and user orientation to promote effective adoption of digital tools and systems.
- Support regional office expansion initiatives and lead IT infrastructure setup in accordance with CIP standards and guidelines.
- Stay informed of emerging technologies and recommend innovative solutions to enhance operational efficiency and service delivery.
- Carry out any other duties as assigned by the IT Global Head.
Qualifications or requirements (e.g., education, skills)
Requirements
- Bachelor’s degree in Computer Science, Systems Engineering, Management Information Systems, or a related field.
- Minimum of three (3) years of relevant experience in IT support, systems administration, or IT infrastructure management.
- Demonstrated experience supporting application development, including requirements gathering, systems implementation, and post-deployment support.
- Strong technical knowledge of Windows Endpoint Management, Microsoft Azure infrastructure, networking, and IT security best practices.
- Proven experience managing IT infrastructure implementation, upgrades, and related technical projects.
- Proficiency in Microsoft 365 tools and services, including Intune and SharePoint; experience supporting macOS environments is an added advantage.
- Professional certifications such as ITIL 4 Foundation, project management, and/or information security are desirable.
- Advanced written and verbal communication skills in English; working knowledge of French is an advantage.
- Strong analytical and problem-solving abilities, with a customer-service orientation and the capacity to work independently across multiple locations and time zones.
* Support the implementation and rollout of new IT initiatives across CIP country offices in Africa and Asia. * Provide end-to-end technical support to research projects throughout the project lifecycle, including planning, deployment, maintenance, and optimization of digital solutions. * Collaborate with internal IT teams and external partners to ensure all solutions align with CIP standards, policies, and best practices. * Promote and maintain the standardisation of IT hardware, software, and infrastructure across regional offices to ensure consistency and efficiency. * Manage the full lifecycle of IT assets, including procurement, allocation, maintenance, monitoring, write-off, and secure disposal. * Ensure all endpoints are properly patched, secured, backed up, inventoried, and compliant with CIP information security policies and controls. * Provide technical support to country offices for local area networks, internet connectivity, telecommunications systems, and IT procurement requirements. * Monitor the performance of vendors and service providers, and provide feedback to the global IT team to support service improvements and quality assurance. * Deliver remote technical support through CIP’s ticketing system, handling first-level and selected second-level troubleshooting, issue resolution, and escalation. * Conduct IT training sessions and user orientation to promote effective adoption of digital tools and systems. * Support regional office expansion initiatives and lead IT infrastructure setup in accordance with CIP standards and guidelines. * Stay informed of emerging technologies and recommend innovative solutions to enhance operational efficiency and service delivery. * Carry out any other duties as assigned by the IT Global Head.
* Windows Endpoint Management * Microsoft Azure infrastructure * Networking * IT security best practices * Microsoft 365 tools and services (Intune, SharePoint) * macOS environments (advantage) * ITIL 4 Foundation (desirable) * Project management (desirable) * Information security (desirable) * English (advanced written and verbal) * French (working knowledge - advantage) * Analytical skills * Problem-solving abilities * Customer-service orientation * Ability to work independently across multiple locations and time zones
* Bachelor’s degree in Computer Science, Systems Engineering, Management Information Systems, or a related field. * Minimum of three (3) years of relevant experience in IT support, systems administration, or IT infrastructure management. * Demonstrated experience supporting application development, including requirements gathering, systems implementation, and post-deployment support. * Strong technical knowledge of Windows Endpoint Management, Microsoft Azure infrastructure, networking, and IT security best practices. * Proven experience managing IT infrastructure implementation, upgrades, and related technical projects. * Proficiency in Microsoft 365 tools and services, including Intune and SharePoint; experience supporting macOS environments is an added advantage. * Professional certifications such as ITIL 4 Foundation, project management, and/or information security are desirable. * Advanced written and verbal communication skills in English; working knowledge of French is an advantage. * Strong analytical and problem-solving abilities, with a customer-service orientation and the capacity to work independently across multiple locations and time zones.
JOB-6981aac210be7
Vacancy title:
Regional IT Specialist
[Type: FULL_TIME, Industry: Professional Services, Category: Computer & IT, Science & Engineering, Social Services & Nonprofit]
Jobs at:
International Potato Center
Deadline of this Job:
Thursday, February 12 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, February 3 2026, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about International Potato Center
International Potato Center jobs in Kenya
JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources. CIP is truly a global center, with headquarters in Lima, Peru and offices in 20 developing...
Responsibilities or duties
Key Responsibilities
- Support the implementation and rollout of new IT initiatives across CIP country offices in Africa and Asia.
- Provide end-to-end technical support to research projects throughout the project lifecycle, including planning, deployment, maintenance, and optimization of digital solutions.
- Collaborate with internal IT teams and external partners to ensure all solutions align with CIP standards, policies, and best practices.
- Promote and maintain the standardisation of IT hardware, software, and infrastructure across regional offices to ensure consistency and efficiency.
- Manage the full lifecycle of IT assets, including procurement, allocation, maintenance, monitoring, write-off, and secure disposal.
- Ensure all endpoints are properly patched, secured, backed up, inventoried, and compliant with CIP information security policies and controls.
- Provide technical support to country offices for local area networks, internet connectivity, telecommunications systems, and IT procurement requirements.
- Monitor the performance of vendors and service providers, and provide feedback to the global IT team to support service improvements and quality assurance.
- Deliver remote technical support through CIP’s ticketing system, handling first-level and selected second-level troubleshooting, issue resolution, and escalation.
- Conduct IT training sessions and user orientation to promote effective adoption of digital tools and systems.
- Support regional office expansion initiatives and lead IT infrastructure setup in accordance with CIP standards and guidelines.
- Stay informed of emerging technologies and recommend innovative solutions to enhance operational efficiency and service delivery.
- Carry out any other duties as assigned by the IT Global Head.
Qualifications or requirements (e.g., education, skills)
Requirements
- Bachelor’s degree in Computer Science, Systems Engineering, Management Information Systems, or a related field.
- Minimum of three (3) years of relevant experience in IT support, systems administration, or IT infrastructure management.
- Demonstrated experience supporting application development, including requirements gathering, systems implementation, and post-deployment support.
- Strong technical knowledge of Windows Endpoint Management, Microsoft Azure infrastructure, networking, and IT security best practices.
- Proven experience managing IT infrastructure implementation, upgrades, and related technical projects.
- Proficiency in Microsoft 365 tools and services, including Intune and SharePoint; experience supporting macOS environments is an added advantage.
- Professional certifications such as ITIL 4 Foundation, project management, and/or information security are desirable.
- Advanced written and verbal communication skills in English; working knowledge of French is an advantage.
- Strong analytical and problem-solving abilities, with a customer-service orientation and the capacity to work independently across multiple locations and time zones.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
All Jobs | QUICK ALERT SUBSCRIPTION
