Background information about the job or company (e.g., role context, company overview)

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand.

Responsibilities or duties

• Develop and execute sales strategies to expand market share
• Lead, manage, and motivate team of sales agents within the assigned region.
• Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.
• Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.
• Handle customer complaints and enquiries as well as communicate the different technology solutions.
• Ensure optimal coverage of the region by developing and maintaining a detailed sales plan
• Identify market trends and recommend regional sales system improvements and implement change where need be.
• Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.
• Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.
• Progress and achieve the annual, quarterly, and monthly business sales target for the region.
• Develop and support new and existing business and technical partnerships across the region.
• Create, follow up and develop new sales opportunities.

Qualifications or requirements (e.g., education, skills)

• Degree in Business related field (Marketing, Sales, BBIT)
• Minimum 5 to 6 years’ direct sales experience or equivalent
• At least 3 years in a supervisory role in a busy environment.
• Consistent achievement of Sales Targets
• Proven track record of achieving sales targets and leading successful sales teams
• Relevant background in Telecommunications Industry
• Proficient in CRM software and Microsoft office
• Strategic thinking and planning abilities.

• Develop and execute sales strategies to expand market share
• Lead, manage, and motivate team of sales agents within the assigned region.
• Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.
• Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.
• Handle customer complaints and enquiries as well as communicate the different technology solutions.
• Ensure optimal coverage of the region by developing and maintaining a detailed sales plan
• Identify market trends and recommend regional sales system improvements and implement change where need be.
• Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.
• Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.
• Progress and achieve the annual, quarterly, and monthly business sales target for the region.
• Develop and support new and existing business and technical partnerships across the region.
• Create, follow up and develop new sales opportunities.

• Proficient in CRM software and Microsoft office
• Strategic thinking and planning abilities.

• Degree in Business related field (Marketing, Sales, BBIT)
• Minimum 5 to 6 years’ direct sales experience or equivalent
• At least 3 years in a supervisory role in a busy environment.
• Consistent achievement of Sales Targets
• Proven track record of achieving sales targets and leading successful sales teams
• Relevant background in Telecommunications Industry