Background information about the job or company (e.g., role context, company overview)

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand.

Responsibilities or duties

Develop and execute sales strategies to expand market share

Lead, manage, and motivate team of sales agents within the assigned region.

Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.

Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.

Handle customer complaints and enquiries as well as communicate the different technology solutions.

Ensure optimal coverage of the region by developing and maintaining a detailed sales plan

Identify market trends and recommend regional sales system improvements and implement change where need be.

Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.

Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.

Progress and achieve the annual, quarterly, and monthly business sales target for the region.

Develop and support new and existing business and technical partnerships across the region.

Create, follow up and develop new sales opportunities.

Qualifications or requirements (e.g., education, skills)

Degree in Business related field (Marketing, Sales, BBIT)

Consistent achievement of Sales Targets

Proven track record of achieving sales targets and leading successful sales teams

Relevant background in Telecommunications Industry

Proficient in CRM software and Microsoft office

Strategic thinking and planning abilities

Experience needed

Minimum 5 to 6 years’ direct sales experience or equivalent

• Develop and execute sales strategies to expand market share
• Lead, manage, and motivate team of sales agents within the assigned region.
• Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.
• Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.
• Handle customer complaints and enquiries as well as communicate the different technology solutions.
• Ensure optimal coverage of the region by developing and maintaining a detailed sales plan
• Identify market trends and recommend regional sales system improvements and implement change where need be.
• Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.
• Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.
• Progress and achieve the annual, quarterly, and monthly business sales target for the region.
• Develop and support new and existing business and technical partnerships across the region.
• Create, follow up and develop new sales opportunities.

• Proficient in CRM software and Microsoft office
• Strategic thinking and planning abilities

• Degree in Business related field (Marketing, Sales, BBIT)
• Consistent achievement of Sales Targets
• Proven track record of achieving sales targets and leading successful sales teams
• Relevant background in Telecommunications Industry