Relationship Manager, Mandera Branch job at KCB Bank Kenya
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Relationship Manager, Mandera Branch
2026-02-07T13:25:51+00:00
KCB Bank Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8992/logo/kCB.png
FULL_TIME
Mandera
Mandera
00100
Kenya
Finance
Management, Accounting & Finance, Sales & Retail, Business Operations, Customer Service
KES
MONTH
2026-02-20T17:00:00+00:00
8

Key Responsibilities:

  • Maintain and grow the existing SME Banking/ & Personal Banking customers through enhanced Relationship Management.
  • Achieve the set growth targets in terms of numbers and values for both SME/ & Personal Banking Liabilities and Assets.
  • Grow and Maintain the Biashara Club Portfolio and grow the revenue line
  • Offer superior relationship management to SME & Personal Banking Customers to achieve agreed service levels.
  • Prepare SME lending business credit proposals to prudently achieve agreed business targets and facilitate timely draw down of approved facilities.
  • Manage and monitor the SME / & Personal Banking Asset designated portfolio at the domicile branch for enhanced quality book.
  • Participate in Retail Banking product campaigns and provide leadership for sales team in cross selling business products.
  • To cross-sell other banking products and develop value chain synergies.

The Person

For the above position, the successful applicant should have the following:

  • University Degree from a recognized institution.
  • At least 4 years General Banking experience of which one must have:
  • 1-year Experience in Sales.
  • 1-year Experience in Customer Service/Relationship Management.
  • 1-year Experience Credit Analysis.
  • Demonstrated consistent high performance in role(s) held in the last three years.
  • Possess sound knowledge of bank products and ability to offer product solutions to business clients.
  • Excellent communication and presentation skills.
  • Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
  • Excellent sales and client relationship skills.
  • Demonstrate sound knowledge of banking business and operations.
  • Maintain and grow the existing SME Banking/ & Personal Banking customers through enhanced Relationship Management.
  • Achieve the set growth targets in terms of numbers and values for both SME/ & Personal Banking Liabilities and Assets.
  • Grow and Maintain the Biashara Club Portfolio and grow the revenue line
  • Offer superior relationship management to SME & Personal Banking Customers to achieve agreed service levels.
  • Prepare SME lending business credit proposals to prudently achieve agreed business targets and facilitate timely draw down of approved facilities.
  • Manage and monitor the SME / & Personal Banking Asset designated portfolio at the domicile branch for enhanced quality book.
  • Participate in Retail Banking product campaigns and provide leadership for sales team in cross selling business products.
  • To cross-sell other banking products and develop value chain synergies.
  • Excellent communication and presentation skills.
  • Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
  • Excellent sales and client relationship skills.
  • Sound knowledge of bank products and ability to offer product solutions to business clients.
  • Sound knowledge of banking business and operations.
  • University Degree from a recognized institution.
  • At least 4 years General Banking experience of which one must have:
    • 1-year Experience in Sales.
    • 1-year Experience in Customer Service/Relationship Management.
    • 1-year Experience Credit Analysis.
  • Demonstrated consistent high performance in role(s) held in the last three years.
bachelor degree
48
JOB-69873d5f278d8

Vacancy title:
Relationship Manager, Mandera Branch

[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Sales & Retail, Business Operations, Customer Service]

Jobs at:
KCB Bank Kenya

Deadline of this Job:
Friday, February 20 2026

Duty Station:
Mandera | Mandera

Summary
Date Posted: Saturday, February 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities:

  • Maintain and grow the existing SME Banking/ & Personal Banking customers through enhanced Relationship Management.
  • Achieve the set growth targets in terms of numbers and values for both SME/ & Personal Banking Liabilities and Assets.
  • Grow and Maintain the Biashara Club Portfolio and grow the revenue line
  • Offer superior relationship management to SME & Personal Banking Customers to achieve agreed service levels.
  • Prepare SME lending business credit proposals to prudently achieve agreed business targets and facilitate timely draw down of approved facilities.
  • Manage and monitor the SME / & Personal Banking Asset designated portfolio at the domicile branch for enhanced quality book.
  • Participate in Retail Banking product campaigns and provide leadership for sales team in cross selling business products.
  • To cross-sell other banking products and develop value chain synergies.

The Person

For the above position, the successful applicant should have the following:

  • University Degree from a recognized institution.
  • At least 4 years General Banking experience of which one must have:
  • 1-year Experience in Sales.
  • 1-year Experience in Customer Service/Relationship Management.
  • 1-year Experience Credit Analysis.
  • Demonstrated consistent high performance in role(s) held in the last three years.
  • Possess sound knowledge of bank products and ability to offer product solutions to business clients.
  • Excellent communication and presentation skills.
  • Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
  • Excellent sales and client relationship skills.
  • Demonstrate sound knowledge of banking business and operations.

Work Hours: 8

Experience in Months: 48

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, February 20 2026
Duty Station: Mandera | Mandera
Posted: 07-02-2026
No of Jobs: 1
Start Publishing: 07-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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