Relationship Manager – Financial Institutions, Saccos & Microfinance Institutions job at HF Group
Website :
58 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Relationship Manager – Financial Institutions, Saccos & Microfinance Institutions

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

HF Group

Deadline of this Job:
13 December 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Date Posted: Tuesday, December 06, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about HF Group
HF Group jobs in Kenya

Relationship Manager – Financial Institutions, Saccos & Microfinance Institutions
Overall Job Purpose

The Relationship Manager – Financial Institutions, Saccos & Microfinance Institutions will be responsible for generating and mobilizing deposits from Financial Institutions, Saccos & MFIs. The job holder's duties will include sales presentations, activations and product demonstrations.

Principle Accountabilities
• Generate new and grow deposits from Financial Institutions
• Business planning and growth within Financial Institutions.
• Undertake market situation analysis to identify new business opportunities.
• Understand customers' businesses and anticipate their requirements.
• Match customers' needs with HFC product capabilities through presentations and proposals.
• Negotiate terms and conditions with customers to maximize revenue and profitability.
• Offer need-based solutions to meet the specific investment needs of our customers and prospects.
• Conduct joint calls with other RMs to ensure proper management of the value chain.
• Ensure smooth deal implementation and while maintaining high levels of service quality.
• Identify opportunities for cross selling and referrals to other HFC business lines through developing a good understanding of client needs.
• Ensure the best in class in terms of quality of customer experience, sales, turnaround time and productivity standards.
• Continuously provide feedback on the acceptance of the products in the market and suggest changes that could improve uptake
• Adhere to set guideline and processes to avoid mis-selling, misrepresentation, fraud and ensure adherence to customer data confidentiality principles
• Adhere to all KYC guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer
• Tracking and monitoring of TAT and errors to ensure the minimum threshold is met

Minimum Qualifications, Knowledge and Experience
• A Bachelor’s degree
• Minimum of 3 years’ experience in sales preferably within the Banking Industry.
• Demonstrate knowledge of banking operations
• Problem solving and analytical skills

Key Competencies and Skills
• Excellent written and oral communication skills.
• Excellent interpersonal skills
• Excellent customer service skills
• Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention and problem-solving skills.
• Basic analytical ability with active listening skills.
• Ability to work accurately with close attention to detail; must have eye for details, strong ability to scrutinize and examine.
• Ability to maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadlines.

Work Hours: 8

Experience in Months: 48

Level of Education:
Bachelor Degree

Job application procedure
Interested and qualified? Go to HF Group on to apply

All Jobs


Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 13 December 2022
Duty Station: Nairobi
Posted: 06-12-2022
No of Jobs: 1
Start Publishing: 06-12-2022
Stop Publishing (Put date of 2030): 06-12-2065
Apply Now

Notification Board:

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.