Relationship Manager - Water, Sanitation & Hygiene (WASH)
2026-05-19T07:09:15+00:00
National Bank of Kenya
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https://nationalbank.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Finance, Commercial Banks, Banking, Finance
2026-05-25T17:00:00+00:00
8
Background information about the job or company (e.g., role context, company overview)
National Bank
A subsidiary of Access Bank Plc
Position Scope
This position is responsible for establishing and maintaining a portfolio of WASH clients within the sector ecosystem and onboarding relationships that will drive growth in revenues, Assets & Liabilities, customer numbers and value propositions that impact on improving water and sanitation to the communities within NBK area of operation.
Responsibilities or duties
Key Responsibilities:
- Ensure Growth of the portfolio of existing WASH clients both in asset and liabilities.
- Work towards Increase products uptake for existing and new relationships in WASH.
- Product development and improvement of existing products.
- Growth in revenue from joint programs of revenue share on collections, lending and smart metering.
- Onboarding new WSPS (Public & private) targeting 50% of entire water ecosystem.
- Maintain good WASH portfolio of client’s good utilization of bank products.
- Develop new relationships with billing/ERP system providers for integrations of payment/collection systems.
- Manage stakeholders’ relationship in water and sanitation: Water services providers Association (WASPA), Water service trust fund (WSTF), Smart metering companies, among others.
- Liaison with development Partners in water and sanitation; Water.org, Aqua for All, KPWF and Finish Modial etc.
- Process and policy review for on boarding Partners in water and sanitation.
- Relationship management to target market in water sector-WSP. RWA and private water and sanitation service providers.
- Acquire new partners from development world to support financing program through debt, guarantee, technical assistance etc.
- Manage existing partners with reports, monitoring & Evaluation, projects implementation and overall budgetary control.
- Maintain profitable relationships and collaboration with local water regulators/ sector players.
- Training bank staff championing water and sanitation sectors in their branches.
- Representing the bank in all conferences and forums for water and sanitation by our partners and stakeholders.
- Full compliance to and application of established policies, processes and tool for efficient service delivery.
- Reduce and mitigates risk associated with various business segment guided by credit policies, CBK regulatory requirements and KYC plus AML policies.
- Make financing proposals through the appropriate Credit approval process by structuring proposals, analysing financials statements, negotiating terms and conditions for facilities.
- Managing administrative tasks including credit analysis and processing, reporting, preparing work plans in line with Partners and bank terms of engagement.
- Monthly and Quarterly reports to partners in Water sectors.
- Attend all WASH related activities including seminars, marketing where the bank and collaborating partners are involved.
- Develop appropriate marketing material for WASH enterprises.
- Link to the branch and WASH value chain to have market activations to mine available business.
Qualifications or requirements
Education / Professional Qualifications, Skills & Experience:
- Bachelor’s Degree in Business, Project Management, or related field.
- Masters’ Degree in a relevant field is an added advantage.
- Minimum banking experience of 8years with good credit analysis experience.
- Minimum of two years’ experience closely working with development partners/Donors or NGOs.
- At least 2year experience in WASH environment in financing, advocacy or civil society.
- Appreciation of compliance with relevant regulatory bodies.
- Good understanding and practical experience dealing with WASH regulatory and compliance requirements.
- Strong leadership, interpersonal skills, and team player.
- The ability to work in a team and individually.
- Sound decision-making.
- Excellent written and verbal communication skills.
- Innovative and open to new ideas.
- Ability to work under pressure and meet deadlines.
- Good commercial acumen.
- Ensure Growth of the portfolio of existing WASH clients both in asset and liabilities.
- Work towards Increase products uptake for existing and new relationships in WASH.
- Product development and improvement of existing products.
- Growth in revenue from joint programs of revenue share on collections, lending and smart metering.
- Onboarding new WSPS (Public & private) targeting 50% of entire water ecosystem.
- Maintain good WASH portfolio of client’s good utilization of bank products.
- Develop new relationships with billing/ERP system providers for integrations of payment/collection systems.
- Manage stakeholders’ relationship in water and sanitation: Water services providers Association (WASPA), Water service trust fund (WSTF), Smart metering companies, among others.
- Liaison with development Partners in water and sanitation; Water.org, Aqua for All, KPWF and Finish Modial etc.
- Process and policy review for on boarding Partners in water and sanitation.
- Relationship management to target market in water sector-WSP. RWA and private water and sanitation service providers.
- Acquire new partners from development world to support financing program through debt, guarantee, technical assistance etc.
- Manage existing partners with reports, monitoring & Evaluation, projects implementation and overall budgetary control.
- Maintain profitable relationships and collaboration with local water regulators/ sector players.
- Training bank staff championing water and sanitation sectors in their branches.
- Representing the bank in all conferences and forums for water and sanitation by our partners and stakeholders.
- Full compliance to and application of established policies, processes and tool for efficient service delivery.
- Reduce and mitigates risk associated with various business segment guided by credit policies, CBK regulatory requirements and KYC plus AML policies.
- Make financing proposals through the appropriate Credit approval process by structuring proposals, analysing financials statements, negotiating terms and conditions for facilities.
- Managing administrative tasks including credit analysis and processing, reporting, preparing work plans in line with Partners and bank terms of engagement.
- Monthly and Quarterly reports to partners in Water sectors.
- Attend all WASH related activities including seminars, marketing where the bank and collaborating partners are involved.
- Develop appropriate marketing material for WASH enterprises.
- Link to the branch and WASH value chain to have market activations to mine available business.
- Strong leadership, interpersonal skills, and team player.
- The ability to work in a team and individually.
- Sound decision-making.
- Excellent written and verbal communication skills.
- Innovative and open to new ideas.
- Ability to work under pressure and meet deadlines.
- Good commercial acumen.
- Bachelor’s Degree in Business, Project Management, or related field.
- Masters’ Degree in a relevant field is an added advantage.
- Minimum banking experience of 8years with good credit analysis experience.
- Minimum of two years’ experience closely working with development partners/Donors or NGOs.
- At least 2year experience in WASH environment in financing, advocacy or civil society.
- Appreciation of compliance with relevant regulatory bodies.
- Good understanding and practical experience dealing with WASH regulatory and compliance requirements.
JOB-6a0c0c9be9238
Vacancy title:
Relationship Manager - Water, Sanitation & Hygiene (WASH)
[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Finance, Commercial Banks, Banking, Finance]
Jobs at:
National Bank of Kenya
Deadline of this Job:
Monday, May 25 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, May 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
National Bank
A subsidiary of Access Bank Plc
Position Scope
This position is responsible for establishing and maintaining a portfolio of WASH clients within the sector ecosystem and onboarding relationships that will drive growth in revenues, Assets & Liabilities, customer numbers and value propositions that impact on improving water and sanitation to the communities within NBK area of operation.
Responsibilities or duties
Key Responsibilities:
- Ensure Growth of the portfolio of existing WASH clients both in asset and liabilities.
- Work towards Increase products uptake for existing and new relationships in WASH.
- Product development and improvement of existing products.
- Growth in revenue from joint programs of revenue share on collections, lending and smart metering.
- Onboarding new WSPS (Public & private) targeting 50% of entire water ecosystem.
- Maintain good WASH portfolio of client’s good utilization of bank products.
- Develop new relationships with billing/ERP system providers for integrations of payment/collection systems.
- Manage stakeholders’ relationship in water and sanitation: Water services providers Association (WASPA), Water service trust fund (WSTF), Smart metering companies, among others.
- Liaison with development Partners in water and sanitation; Water.org, Aqua for All, KPWF and Finish Modial etc.
- Process and policy review for on boarding Partners in water and sanitation.
- Relationship management to target market in water sector-WSP. RWA and private water and sanitation service providers.
- Acquire new partners from development world to support financing program through debt, guarantee, technical assistance etc.
- Manage existing partners with reports, monitoring & Evaluation, projects implementation and overall budgetary control.
- Maintain profitable relationships and collaboration with local water regulators/ sector players.
- Training bank staff championing water and sanitation sectors in their branches.
- Representing the bank in all conferences and forums for water and sanitation by our partners and stakeholders.
- Full compliance to and application of established policies, processes and tool for efficient service delivery.
- Reduce and mitigates risk associated with various business segment guided by credit policies, CBK regulatory requirements and KYC plus AML policies.
- Make financing proposals through the appropriate Credit approval process by structuring proposals, analysing financials statements, negotiating terms and conditions for facilities.
- Managing administrative tasks including credit analysis and processing, reporting, preparing work plans in line with Partners and bank terms of engagement.
- Monthly and Quarterly reports to partners in Water sectors.
- Attend all WASH related activities including seminars, marketing where the bank and collaborating partners are involved.
- Develop appropriate marketing material for WASH enterprises.
- Link to the branch and WASH value chain to have market activations to mine available business.
Qualifications or requirements
Education / Professional Qualifications, Skills & Experience:
- Bachelor’s Degree in Business, Project Management, or related field.
- Masters’ Degree in a relevant field is an added advantage.
- Minimum banking experience of 8years with good credit analysis experience.
- Minimum of two years’ experience closely working with development partners/Donors or NGOs.
- At least 2year experience in WASH environment in financing, advocacy or civil society.
- Appreciation of compliance with relevant regulatory bodies.
- Good understanding and practical experience dealing with WASH regulatory and compliance requirements.
- Strong leadership, interpersonal skills, and team player.
- The ability to work in a team and individually.
- Sound decision-making.
- Excellent written and verbal communication skills.
- Innovative and open to new ideas.
- Ability to work under pressure and meet deadlines.
- Good commercial acumen.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send your CV and application letter showing how you meet the role requirement stated above by Monday, 25th May 2026
Indicate Name of Job on subject.
Please note that applications received after the deadline will not be considered.
Only shortlisted candidates will be contacted for the next stage/s of the process.
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